Regional Account Manager

ITW

7d•$32 - $38•Hybrid

About The Position

MTS is a leading global supplier of test and simulation systems. Formula 1 teams, leading automotive and aerospace companies, and the world’s top researchers in materials and seismic engineering all rely on our systems to determine product reliability and ensure compliance with quality standards. We’re looking for a Regional Account Manager to execute sales strategies within an assigned territory, driving account expansion, retention, pipeline growth, and increased revenue from both new and existing accounts. This role focuses on velocity selling and transactional or mid-tier deals, using proactive engagement, solution-based selling, and value articulation to achieve performance goals, managing a high volume of customer interactions through leads, inbound and outbound calls, email campaigns, and remote engagement.

Requirements

Bachelor’s degree in Engineering or a technical field
2+ years of inside sales or account management experience
Strong communication, negotiation, problem-solving, and relationship-building skills
Proficiency in CRM tools and Microsoft Office Suite
Ability to manage multiple priorities and work independently in a fast-paced environment
Ability to navigate complex internal and external stakeholder environments and drive collaboration
Ability to travel approximately 30%
Valid driver’s license required

Responsibilities

Execute sales strategies aimed at account expansion, retention, and pipeline velocity
Achieve or exceed assigned sales targets and KPIs for revenue, pipeline growth, and account retention
Drive cross-sell, upsell, and renewal activities using solution-based selling techniques
Position solutions that align with customer goals and promote partner offerings to fill gaps and enhance value
Build and maintain relationships with a large volume of new and existing clients, focusing on engagement and satisfaction
Own and drive retention through consistent follow-up and virtual account management
Engage multiple customer contacts to influence decision-making and uncover growth opportunities
Hunt and acquire new business through inbound lead follow-up and email outreach through research and prospect development
Develop territory plans and manage pipeline to ensure consistent forecasting and opportunity tracking
Leverage market intelligence and data to navigate objections, resolve challenges, and close deals
Identify accounts with potential and develop them into Strategic accounts in collaboration with Marketing, Sales, and Service teams
Partner closely with your Service Sales counterpart to ensure alignment and a unified customer facing strategy across the sales cycle
Collaborate across Sales, Order Administration, and Service teams to ensure accurate handoffs, shared expectations, and a consistent customer experience
Provide customers with clear guidance on their primary sales point of contact, reinforcing confidence, responsiveness, and continuity
Share insights and feedback to improve offerings and strategies
Use CRM daily for lead management, forecasting, and activity tracking
Monitor competitor activity and report insights to management
Generate and present proposals and quotations to customers in accordance with standard procedures and pricing guidelines