Regional Account Manager

Brinks•Los Angeles, CA

About The Position

The Regional Account Manager builds and strengthens long-term relationships with a portfolio of Brink’s customers, serving as a trusted advisor and helping clients get value from Brink’s cash management and security solutions. The role identifies opportunities to expand solution adoption, grow accounts, improve efficiency, and reduce risk. It works with clients and internal teams to deliver tailored, value-driven service and support continued customer success.

Requirements

  • At least 1 year of experience in account management, client success, or business development; B2B experience is ideal.
  • Strong business acumen and a consultative approach to identifying customer needs and solutions.
  • Proven ability to engage and influence decision-makers at all levels.
  • Excellent communication, presentation, and negotiation skills.
  • Collaborative mindset and ability to work across teams to achieve shared outcomes.
  • Proficiency with Microsoft Office and CRM platforms, preferably Salesforce.
  • Self-starter able to work independently while staying connected to team goals.
  • Willingness to travel up to 60% for in-person client engagement, including local or regional travel.

Nice To Haves

  • B2B experience.
  • Experience with Salesforce.

Responsibilities

  • Grow existing customer relationships by identifying opportunities to expand solution adoption and increase Brink’s presence within each account.
  • Hold regular consultative conversations with clients to understand their business challenges and recommend tailored solutions.
  • Identify account growth opportunities through performance analysis, market insights, and regular account reviews.
  • Collaborate with Customer Care, Operations, Product, Marketing, and other internal teams to deliver seamless service.
  • Deliver presentations using data, case studies, and industry trends to explain the impact of Brink’s offerings.
  • Negotiate renewals and upsells in alignment with customer needs and Brink’s business goals.
  • Use CRM tools to manage the pipeline, track engagement, and forecast account growth.
  • Lead Quarterly Business Reviews with key stakeholders to review results and plan for continued success.
  • Represent the voice of the customer by sharing insights and feedback to help shape future offerings and improve the client experience.

Benefits

  • Competitive base salary with a performance-driven commission structure.
  • Ongoing career development and advancement opportunities.
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