Regional Account Manager (DC/MD)

Spectrio • Baltimore, MD

10d • Remote

About The Position

The Regional Account Manager leads post-installation support and service for client relationships while generating sales opportunities and revenue. Serving as the face and voice of Spectrio, this role builds client trust through organized, confident, disciplined, accountable, professional, and timely communication. The position is based in the Washington, DC/Baltimore, MD market and is flex remote: the employee works from home while traveling to dealership locations.

The role manages relationships with dealership principals, general managers, and other contacts; advises clients on digital engagement best practices; keeps content and playlists aligned with dealership goals and audiences; monitors satisfaction, retention, renewals, equipment, and technical or content issues; and coordinates with internal teams to resolve client needs. It also identifies sales opportunities, conducts prospect needs assessments, presents Spectrio products and services, schedules presentations with decision-makers, and supports follow-up and CRM documentation. The Regional Account Manager works independently, travels within a multi-state region, and is accountable for designated monthly performance indicators and Spectrio sales standards.

Requirements

• Bachelor’s degree; business, marketing, communications, or a related field is preferred.
• Must reside in the local market.
• Valid driver’s license and good driving record required.
• Outstanding attitude and proven work ethic.
• Strong verbal, written, presentation, and listening skills.
• Strong cold-calling and closing skills, with a solid understanding of sales skills and techniques.
• Strong attention to detail and a client-centric focus.
• Efficient and structured time-management skills.
• Ability and willingness to travel within a multi-state region.
• Ability to build successful, value-added client relationships through trust and confidence.
• Ability to embrace change and adapt to an evolving work environment.
• Driven, ambitious, coachable, and collaborative.
• Proficient in PC applications.

Nice To Haves

• Minimum of 3 years of automotive industry experience preferred.
• Established relationships and performance-management experience within automotive dealerships preferred.
• Automotive-industry account-management experience preferred.
• Six to eight years of relevant work experience, including outside automotive sales, is a plus.
• Five years of successful sales and marketing experience in the automobile industry is ideal.
• Understanding of automotive market trends, business tools, and consumer behaviors.

Responsibilities

• Partner with dealer principals, general managers, and dealership contacts to develop campaigns aligned with dealership marketing plans.
• Maintain current knowledge of Spectrio products and services and the competitive landscape.
• Meet with, educate, and advise dealership decision-makers on digital engagement platform best practices.
• Modify and maintain playlists to align with dealership goals, traffic patterns, dwell times, and customer demographics.
• Measure, report, and communicate how dealer satisfaction affects client retention and renewals.
• Collaborate with the Spectrio Production Department to create and network digital assets and improve user experience.
• Evaluate client experience and utilization across multiple channels and share best practices.
• Provide upper management with feedback on the competitive landscape.
• Liaise between Spectrio departments that interact with clients and Spectrio clients.
• Launch product initiatives and train new and qualified dealers.
• Inspect installed equipment at regular intervals and report on TVs, racks, media players, and other equipment.
• Report technical and content issues through proper channels, communicate resolutions, and follow up to client satisfaction.
• Meet or exceed designated monthly key performance indicators.
• Develop effective client-contact travel schedules and follow Spectrio branding and image guidelines.
• Prospect new opportunities and pass them to Regional Sales Managers (RSMs).
• Assess prospect needs, communicate value propositions, and present Spectrio products and services, including digital signage, DealerTV, ABN Live!, ABN Inspire!, DealerIT, Continuity Powered by 3CX Phone System, and PlayNetwork.
• Schedule sales presentations with senior decision-makers in automotive or advertising environments.
• Identify upsell opportunities and submit the appropriate implementation documents.
• Solicit referrals and testimonials from satisfied clients.
• Follow up with clients regarding meetings, proposals, proposal adjustments, tailored information, and CRM data entry.
• Work efficiently and productively in an independent role and meet or exceed Spectrio Sales Standards of Excellence.
• Perform other duties as assigned.

Benefits

• Remote work arrangement with a company-provided monthly internet allowance.
• Accrued prorated vacation/personal time (PTO): 15 days per year for under 3 years of service, 17 days for 3–5 years, and 20 days for 5+ years; accrual begins after 30 days of employment.
• Up to 40 hours (5 days) of paid sick leave per year.
• 10 observed company-paid holidays per year.
• Medical insurance with three plan options.
• Dental insurance with high and low PPO plan options.
• Vision insurance.
• Employer-paid basic life insurance with a $50,000 policy.
• Employer-paid short-term disability covering 60% of weekly salary for up to 26 weeks.
• Optional voluntary life/AD&D, long-term disability, accident, critical illness, and hospital indemnity coverage.
• Pet benefits plan.
• Employee Assistance Program with confidential 24/7 support.
• Paid parental leave.
• 401(k).
• HSA and FSA, including Dependent Care FSA.
• Education reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level