Regional Account Manager, Rare Neurology, San Bernadino, CA
About The Position
The Regional Account Manager, Neurology, manages and develops long-term relationships with assigned physicians, extended prescribers, and other customers in the assigned territory. The role represents assigned Alexion brands and their approved indications and provides disease and product education to external customers, including physicians and nurses, to help patients. The position focuses on achieving territory sales objectives, developing account-specific business plans, collaborating with internal stakeholders, and educating customers about complex neurological diseases and treatments. It also involves navigating hospital and clinical settings, implementing a patient-centric partnership model, executing local education and promotional programs, and providing product expertise and service to targeted accounts. This is a field-based role requiring regular travel within the territory, including frequent overnight and weekend travel. Employees must be able to travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer and communicate by phone, video, and electronic messaging; problem solve and collaborate; and remain generally available during standard business hours, with or without accommodation.
Requirements
- Bachelor’s degree required.
- Documented track record of delivering consistent top-tier sales results.
- Five years of pharmaceutical sales or equivalent experience, such as biotech or medical device experience.
- Ability to build and maintain relationships with providers in physician practices and hospitals where access may be challenging.
- Ability to build relationships with physicians referring, diagnosing, and/or treating neuromuscular disorders in complex institutions, community hospitals, satellite sites, and private practices.
- Where appropriate, ability to build relationships with healthcare professionals at locations administering infused therapies and/or apheresis for immunological disorders.
- Demonstrated success educating physicians about complex diseases diagnosed mainly through observation or exclusion rather than simple diagnostic tests.
- Demonstrated success educating physicians about diverse patient disease profiles that do not lend themselves to simple segmentation and categorization for treatment decisions.
- Ability to travel regularly within the territory, including frequent overnight and weekend travel.
- Valid driver’s license and clean driving record.
- Ability to travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; communicate by phone, video, and electronic messaging; problem solve; collaborate; and remain generally available during standard business hours, with or without accommodation.
- Excellent written and verbal communication skills.
Nice To Haves
- Neurology experience, especially experience building relationships with relevant physicians and healthcare professionals, is strongly preferred.
- Master’s degree in Life Sciences or an MBA.
- Biopharma, neurology, and/or ophthalmology experience.
- Experience navigating and working with large hospital systems, integrated delivery networks (IDNs), and academic teaching hospitals.
Responsibilities
- Consistently achieve or exceed sales objectives in the assigned territory while maintaining high ethical standards and compliant business practices.
- Create, maintain, and execute strategic account-specific business plans that reflect the brand plan and local market forces.
- Collaborate with Institutional Account Managers, TLLs, SALs, MSLs, FRMs, Market Access, Diagnostics, and other Enterprise partners.
- Handle customer questions and objections in line with product indications and sales training methodology, and compliantly route inquiries to appropriate partners.
- Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
- Educate customers on the disease’s diagnostic approach to support effective patient diagnosis.
- Navigate complex academic and community hospital settings to access targeted healthcare professionals and other stakeholders.
- Use marketing tools and resources, including PowerPoint presentations, to support the selling process across customer stakeholders.
- Lead implementation of the patient-centric partnership model involving physicians, staff, clinics, and applicable hospitals.
- Execute local disease education and promotional programs for the therapeutic area.
- Provide product expertise and customer service to targeted accounts and appropriate stakeholders.
- Track activities and submit accurate, timely sales activity reports.
- Manage territory time and priorities effectively and work as a self-starter.
- Manage the territory budget and adhere to Alexion’s code of ethics and compliance.
- Travel regularly within the territory, including frequent overnight and weekend travel.
Benefits
- Eligibility for short-term incentive bonuses.
- Equity-based awards for salaried roles and commissions for sales roles.
- Qualified retirement programs.
- Paid time off, including vacation, holidays, and leaves.
- Health coverage.
- Dental coverage.
- Vision coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
