Regional Account Manager, Rare Neurology, Columbus East

Alexion•Columbus, OH

1d•Onsite

About The Position

The Regional Account Manager, Columbus East manages and develops long-term relationships with assigned physicians, extended prescribers, and other customers in the assigned territory. The role represents assigned Alexion brands and their approved indications and provides disease and product education to external customers, including physicians and nurses, to help patients. This field-based position is responsible for achieving territory sales objectives, developing and executing strategic account plans, collaborating with internal partners, educating healthcare professionals, and providing product expertise and customer service. The role requires regular travel within the territory, including frequent overnight and weekend travel, and general availability during standard business hours.

Requirements

Bachelor’s degree required.
Five years of pharmaceutical sales or equivalent experience, such as biotech or medical device experience.
Documented track record of delivering consistent top-tier sales results.
Ability to build and strengthen lasting relationships with providers in physician practices and hospitals, including settings where access is challenging.
Ability to travel regularly within the territory, including frequent overnight and weekend travel.
Valid driver’s license and clean driving record.
Excellent written and verbal communication skills.
Ability to travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; communicate by phone, video, and electronic messaging; problem-solve; engage in complex analysis and dialogue; collaborate; and maintain general availability during standard business hours, with or without accommodation.

Nice To Haves

Neurology experience, especially building relationships with physicians referring, diagnosing, or treating neuromuscular disorders in high-complexity institutions, community hospitals, satellite sites, and private practices.
Where appropriate, experience building relationships with healthcare professionals at locations administering infused therapies or apheresis for immunological disorders.
Experience educating physicians about complex diseases diagnosed mainly through observation or exclusion rather than simple diagnostic tests.
Experience educating physicians about diverse patient disease profiles that do not lend themselves to simple segmentation and categorization for treatment decisions.
Master’s degree in Life Sciences or an MBA.
Biopharma, neurology, and/or ophthalmology experience.
Experience navigating and working with large hospital systems, IDNs, and academic teaching hospitals.

Responsibilities

Consistently achieve or exceed sales objectives in the assigned territory while maintaining high ethical standards and compliant business practices.
Create, maintain, and execute strategic account-specific business plans that reflect the brand plan and local market forces.
Collaborate with Institutional Account Managers, TLLs, SALs, MSLs, FRMs, Market Access, Diagnostics, and other Enterprise partners.
Handle customer questions and objections consistently with product indications and sales training methodology, and compliantly triage inquiries to appropriate partners.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Educate customers on disease diagnostic approaches to support effective patient diagnosis.
Navigate complex academic and community hospital settings to access targeted healthcare professionals and other key stakeholders.
Use marketing tools and resources, including PowerPoint presentations, to support the selling process across customer stakeholders.
Lead implementation of the patient-centric partnership model with physicians, staff, clinics, and applicable hospitals.
Execute local disease education and promotional programs for the therapeutic area.
Provide product expertise and customer service to targeted accounts and appropriate stakeholders.
Track activities and submit sales activity reports accurately and on time.
Manage territory budgets and adhere to Alexion’s code of ethics and compliance.
Prioritize and manage time effectively as a self-starter.