Regional Account Manager, Rare Neurology, San Bernadino, CA

Alexion • San Bernardino, CA

8d • Onsite

About The Position

The Regional Account Manager, Rare Neurology, manages and develops long-term relationships with assigned physicians, extended prescribers, and other customers in the San Bernardino territory. The role represents assigned Alexion brands and their approved indications and provides disease and product education to external customers, including physicians and nurses, to help patients. It is a field-based position involving regular territory travel and customer engagement in clinical settings.

Requirements

• Bachelor’s degree required.
• Five years of pharmaceutical sales experience or equivalent experience, such as biotech or medical device experience.
• Documented track record of delivering consistent top-tier sales results.
• Ability to build lasting relationships with providers in physician practices and hospitals where access may be challenging.
• Ability to educate physicians about complex diseases diagnosed mainly through observation or exclusion rather than simple diagnostic tests, and about diverse patient profiles that do not lend themselves to simple treatment segmentation.
• Ability to travel regularly within the territory, including frequent overnight and weekend travel.
• Valid driver’s license and clean driving record.
• Ability to travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; communicate by phone, video, and electronic messaging; problem-solve; engage in complex analysis and dialogue; collaborate; and maintain general availability during standard business hours.
• Strong written and verbal communication skills.
• Effective time management and prioritization skills; self-starter.

Nice To Haves

• Neurology experience, particularly building relationships with physicians referring, diagnosing, or treating neuromuscular disorders in high-complexity institutions, community hospitals, satellite sites, and private practices.
• Experience building relationships with healthcare professionals at locations administering infused therapies or apheresis for immunological disorders, where appropriate.
• Master’s degree in life sciences or an MBA.
• Biopharma, neurology, and/or ophthalmology experience.
• Experience navigating and working with large hospital systems, IDNs, and academic teaching hospitals.

Responsibilities

• Consistently achieve or exceed sales objectives in the assigned territory while following organizational ethics and compliant business practices.
• Create, maintain, and execute strategic account-specific business plans aligned with the brand plan and informed by local market forces.
• Collaborate with Institutional Account Managers, TLLs, SALs, MSLs, FRMs, Market Access, Diagnostics, and other Enterprise partners.
• Handle customer questions and objections consistently with product indications and sales training methodology, and compliantly triage inquiries to appropriate partners.
• Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
• Educate customers on the disease’s diagnostic approach to support effective patient diagnosis.
• Navigate complex academic and community hospital settings to access targeted HCPs and other key stakeholders.
• Use marketing tools and resources, including PowerPoint presentations, to support the selling process across customer stakeholders.
• Lead implementation of the patient-centric partnership model involving physicians, staff, clinics, and applicable hospitals.
• Execute local disease education and promotional programs for the therapeutic area.
• Provide product expertise and customer service to targeted accounts and appropriate stakeholders.
• Track activities and submit accurate, timely sales activity reports.
• Manage territory time and priorities effectively and manage the territory budget.
• Adhere to Alexion’s code of ethics and compliance.
• Travel regularly within the territory, including frequent overnight and weekend travel.

Benefits

• Qualified retirement programs.
• Paid time off, including vacation, holidays, and leaves.
• Health coverage.
• Dental coverage.
• Vision coverage.
• Eligibility for short-term incentive bonuses.
• Eligibility for equity-based awards for salaried roles and commissions for sales roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level