Sales Admin - Regional Account Manager

The Safariland Group•Burlington, NC

About The Position

The Regional Account Manager develops and sells to Law Enforcement and Public Safety agencies in the designated market. The role manages a regional sales budget, serves existing accounts, develops new accounts, and uses the company CRM system to manage the sales pipeline, guide revenue and demand planning, measure KPIs, and optimize performance. The position reports directly to the VP of Sales or Regional Sales Director.

Requirements

Two or more years of law enforcement or emergency services sales experience.
Four-year degree or equivalent experience in Business, Sales, and Marketing.
Ability to present information to individuals or groups and communicate effectively.
Ability to handle and complete multiple projects within deadlines.
Ability to meet sales goals and generate and close sales.
Skilled with personal computers, MS Office products, and the Internet.
Detail- and result-oriented, with the ability to complete tasks and processes accurately and completely.
Ability to facilitate the flow of work for a process or procedure.
Ability to participate actively as a team member to move toward completing goals.
Ability to adhere to company policies, procedures, and safety policies and procedures.
Must present a clean, professional image and keep the work environment clean, presentable, and safe.
Ability to pass a criminal background check.
Must have a stable employment history.
Must maintain a reliable personal vehicle.
Must have an 'owners not renters' mentality.
Must live in Central North Carolina.

Nice To Haves

Law Enforcement or Military Experience.

Responsibilities

Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily calls to existing or potential customers.
Tailor sales presentations to customer type and the competitive environment.
Identify sales opportunities, help guide accounts to appropriate products, and request sales quotes from Customer Service.
Submit orders to Customer Service using part numbers and agency purchasing guidelines.
Keep management informed by submitting activity and results reports.
Use the company CRM system daily to build and manage the sales pipeline, inform revenue and demand guidance, measure KPIs, and optimize performance.
Use CRM data to analyze the marketplace, build pipeline business, deepen market penetration, and seek to displace competitors.
Monitor competitors by gathering information about pricing, products, new products, delivery schedules, merchandising techniques, and other marketplace activity.
Respond to customer inquiries within 24 hours.
Recommend product, service, and policy changes based on results and competitive intelligence.
Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Establish good working relationships with vendor representatives and develop excellent product knowledge.
Maintain professional and technical knowledge by attending regional tradeshows and training events, reviewing professional publications and competitor catalogs, and building networks with key customers and vendors.
Contribute to team efforts and perform other duties as assigned by Management.
Manage the regional sales budget.
Average at least 12 physical sales calls per week.
Set up at least two regional vendor demonstrations per year.