Regional Account Executive

United Site Services•Houston, TX
•Hybrid

About The Position

The Regional Account Executive supports and expands client relationships within designated territories, providing efficient, scalable solutions for local and regional clients. Through proactive client management and tailored services, this role drives account retention and revenue growth. The position engages clients to understand regional requirements, coordinates with internal teams for effective service delivery, and promotes client satisfaction through consistent follow-up. The role manages and grows accounts, prospects for new business, identifies opportunities to expand services, and leads the sales process from initial contact through proposal, negotiation, and finalization. It works with internal stakeholders to coordinate equipment availability and service delivery, resolve client issues, and maintain a consistent client experience. The position requires approximately 35% travel and reliable transportation for client-site visits. It has no direct supervisory responsibilities.

Requirements

  • Bachelor’s degree or equivalent education or training.
  • At least 5 years of sales experience, including a minimum of 3 years of outside sales experience, or an equivalent combination of education, training, and work experience.
  • Knowledge of equipment rental agreements and coordination.
  • Ability to manage multiple clients at different stages of the sales process while maintaining service quality.
  • Proficiency in Microsoft Office 365, including Excel, PowerPoint, Word, Outlook, Teams, and SharePoint.
  • Problem-solving skills and ability to identify and recommend effective solutions.
  • Exceptional communication, interpersonal, negotiation, client communication, and presentation skills.
  • Ability to build and foster strong client relationships and maintain relationships across organizations.
  • Ability to learn and adapt in a fast-paced environment.
  • Ability to work well in a team and develop collaborative relationships with colleagues.
  • Proficient knowledge of sales processes and CRM systems, such as Salesforce, for tracking sales activity, managing contacts, and supporting business development.
  • Ability to balance multiple regional clients and adapt to changing priorities or client needs while maintaining service quality.
  • Reliable transportation for visits to client or prospective client sites.

Responsibilities

  • Cultivate relationships with existing accounts and build relationships with new clients; recommend suitable products and ensure client needs are met.
  • Prospect and generate leads for target accounts to increase new revenue.
  • Identify service expansion opportunities within existing parent accounts and win new projects and sites from them.
  • Pursue opportunities to convert competitor customers to company products.
  • Increase product and unit sales beyond the initial scope.
  • Coordinate with internal stakeholders on equipment availability, timely delivery, and servicing.
  • Manage account plans in assigned regional and local territories, identifying growth opportunities and implementing strategies to improve satisfaction and retention.
  • Meet or exceed regional revenue goals and established sales quotas.
  • Provide tailored solutions aligned with client requirements and maximize cross-selling and upselling opportunities.
  • Manage regional client relationships through effective communication, problem resolution, and proactive support for ongoing projects.
  • Coordinate service delivery with internal teams, address client service issues, and ensure a consistent client experience.
  • Present recommendations and service options, explaining product benefits, pricing, and regional value-added services.
  • Use company offerings to solve client issues and tailor services to client needs.
  • Lead the sales process from initial contact through proposal, negotiation, and finalization.
  • Maintain in-depth knowledge of the company’s solution offerings.
  • Provide customer service throughout the sales cycle and after the sale.
  • Stay informed about industry trends and developments.
  • Allocate resources efficiently to maximize outcomes and client satisfaction.
  • Travel approximately 35% and use reliable transportation to visit clients or prospective client sites.
  • Perform other duties as assigned.

Benefits

  • Holiday and paid time off, prorated for part-time employees
  • Medical and pharmacy coverage
  • Dental insurance
  • Vision insurance
  • Employer-paid short-term disability
  • Employer-paid employee basic life and accidental death and dismemberment coverage
  • Voluntary employee life and accidental death and dismemberment coverage
  • Voluntary spousal life coverage
  • Voluntary dependent life coverage
  • Hospital indemnity, accident, and critical illness coverage
  • Commuter/transit account
  • Healthcare flexible spending account
  • Dependent care flexible spending account
  • Health savings account
  • 401(k) with employer match
  • Employer-paid Employee Assistance Program
  • Employee discounts
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