Red Alert - Furniture Inspection

Rooms To Go Corporate (Our Company) • Lakeland, FL

7d

About The Position

This position is responsible for inspecting Red Alert orders each day to identify damage, confirm the correct products are being sent by verifying each customer's SKU, and ensure products meet the customers' requests as stated in their Red Alert notes. The role coordinates repairs by shop staff when needed, checks that repairs meet quality standards, and contacts customers about discrepancies between their notes and the product's condition.

The position also observes loading to ensure safe handling of Red Alert products onto trailers. For the third or subsequent Red Alert orders, the role may locate products and remove factory wrapping as needed, move or place furniture such as dressers and nightstands on floats, and use a Kevlar glove and box cutter to remove packaging. After inspection and photography, products are rewrapped in bubble wrap for wood products or sofa and chair bags for upholstery products. Other duties may be required.

Requirements

• Must possess an eye for detail.
• Excellent verbal and written communication skills.
• Strong time management skills.
• Regular, reliable attendance and punctuality.
• Ability to lift 50 pounds.
• Excellent mobility, including repetitive bending, lifting, stooping, climbing, and pushing.

Nice To Haves

• Quality experience is a plus.

Responsibilities

• Inspect all Red Alert orders for damage.
• Verify that orders contain the correct products by checking each customer's SKU.
• Oversee product repairs and ensure repairs meet quality standards.
• Review customers' Red Alert notes and contact customers when concerns or discrepancies require it.
• Observe loading of Red Alert products to ensure safe handling onto trailers.
• When needed, locate third or subsequent Red Alert orders and remove factory wrapping.
• Move or place dressers, nightstands, and other furniture on floats.
• Use a Kevlar glove and box cutter to remove factory packaging.
• Photograph inspected products and rewrap them using bubble wrap for wood products or sofa and chair bags for upholstery products.
• Perform other duties as required.

Benefits

• Industry-leading paid training.
• Medical, health, dental, and vision insurance.
• 401(k) with company match.
• Company-paid life and disability insurance.
• Vacation and paid time off.
• Holiday pay.
• Wellness and fitness programs.
• Employee discounts, including furniture.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed