Red Alert - Furniture Inspection

Rooms To Go Corporate (Our Company) • Brookshire, TX

9d

About The Position

This position inspects Red Alert orders each day to identify damage, confirm that the correct product is being sent by verifying each customer’s SKU, and ensure that products meet customer requests described in Red Alert notes. The role coordinates repairs with shop staff and checks that completed repairs meet quality standards. Customers are contacted when notes and product condition do not align or when clarification is needed.

The position also observes loading to help ensure safe handling of Red Alert products onto trailers. When needed, the employee may locate the third or later Red Alert items, remove factory packaging using a Kevlar glove and box cutter, and move or place furniture such as dressers and nightstands on floats. After inspection and photographs are completed, products are repackaged with bubble wrap for wood products or sofa and chair bags for upholstery products. Other duties may be assigned.

Requirements

• Possess an eye for detail.
• Excellent verbal and written communication skills.
• Strong time management skills.
• Regular, reliable attendance and punctuality.
• Ability to lift 50 pounds.
• Excellent mobility for repetitive bending, lifting, stooping, climbing, and pushing.

Nice To Haves

• Quality experience is a plus.

Responsibilities

• Inspect all Red Alert orders.
• Verify that each order contains the correct product by checking the SKU.
• Oversee product repairs and ensure repairs meet quality standards.
• Review customer Red Alert notes for concerns or reasons for the alert.
• Contact customers when needed about discrepancies between their notes and the product’s condition.
• Observe loading of Red Alert products to ensure safe handling onto trailers.
• When needed, locate the third or later Red Alert items and remove factory packaging.
• Move or place dressers, nightstands, and other furniture on floats.
• Use a Kevlar glove and box cutter to remove factory packaging.
• After inspection and photographs, rewrap wood products in bubble wrap and upholstery products in sofa or chair bags.
• Perform other duties as required.

Benefits

• Industry-leading, paid training.
• Medical, health, dental, and vision insurance.
• 401(k) with company match.
• Company-paid life and disability insurance.
• Vacation and paid time off.
• Holiday pay.
• Award-winning wellness and fitness programs.
• Employee discounts, including furniture.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed