Red Alert - Furniture Inspection

Rooms To Go Corporate (Our Company) • Arlington, MA

7d

About The Position

This position is responsible for inspecting Red Alert orders each day to check for damage, verify that the correct product is being sent by checking each customer's SKU, and confirm that the product meets the customer's Red Alert notes. The inspector arranges for shop staff to repair products when needed and checks that repairs meet quality standards. Customers are contacted when there are discrepancies between their notes and the product's condition.

The role also involves observing the loading of Red Alert products to help ensure safe handling. When needed, employees locate the third or later Red Alert item, remove its factory wrapping for inspection, move or place furniture on floats, and rewrap products after inspection and photography. Wood products are wrapped in bubble wrap; upholstery products are covered with sofa or chair bags. Other duties may be assigned.

Requirements

• Must possess an eye for detail.
• Excellent verbal and written communication skills.
• Strong time management skills.
• Regular, reliable attendance and punctuality.
• Ability to lift 50 pounds and perform repetitive bending, lifting, stooping, climbing, and pushing.

Nice To Haves

• Quality experience is a plus.

Responsibilities

• Inspect all Red Alert orders for damage.
• Verify that each order contains the correct product by checking its SKU.
• Oversee product repairs and ensure repairs meet quality standards.
• Review customer Red Alert notes and contact customers when there are discrepancies or clarification is needed.
• Observe the loading of Red Alert products to help ensure safe handling onto trailers.
• When needed, locate the third or later Red Alert items and remove factory wrapping for inspection.
• Move or place dressers, nightstands, and other furniture on floats.
• Use a Kevlar glove and box cutter to remove factory packaging.
• After inspection and photography, rewrap wood products in bubble wrap and upholstery products in sofa or chair bags.
• Perform other duties as required.

Benefits

• Industry-leading paid training.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Company-paid life and disability insurance.
• Vacation and paid time off.
• Holiday pay.
• Award-winning wellness and fitness programs.
• Employee discounts, including furniture.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed