Recruitment Coordinator

International SOS

About The Position

The Recruitment Coordinator supports the recruitment team and new-hire recruitment processes. Working in tandem with the Recruitment Manager and Recruiters, the coordinator supports recruiting efforts across a wide variety of areas, including maintaining job postings, reporting, sourcing and reviewing resumes, tracking candidates, reviewing assessments, creating offer letters, and reviewing and tracking background check results for Canadian and U.S. candidates. The role supports call center recruiting, support staff recruitment across all sites, and home-based hiring initiatives. The candidate must be located in Ontario, Canada.

Requirements

  • Previous recruitment experience.
  • Strong PC skills, including proficiency with Microsoft Office programs.
  • Ability to communicate effectively.
  • Excellent organization and time management skills.
  • Ability to prioritize tasks and meet multiple deadlines in an ever-changing environment.
  • Ability to approach work with the highest level of confidentiality.
  • Exceptional customer service skills.
  • Strong attention to detail.
  • Ability to multitask and meet fast-paced deadlines.
  • Ability to communicate in English verbally and in writing in a polished and professional manner.
  • Must be located in Ontario, Canada.
  • Must have a dedicated, quiet, and private workspace free from distractions.
  • Ability to sit at a desk for extended periods, up to 8 hours per day, while using a computer and telephone headset.
  • Reliable high-speed uninterrupted internet connection meeting minimum company standards.
  • Ability to use hands and fingers to operate a computer keyboard, mouse, and other office equipment.
  • Clear, polished, and professional verbal and written communication and active listening skills to interact effectively with clients and team members.
  • May occasionally need to walk, stand, or lift equipment or office supplies weighing up to 10 pounds.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Assist with all aspects of call center recruiting and support staff recruitment across all sites and home-based hiring initiatives.
  • Maintain position postings.
  • Source and review resumes for all positions.
  • Coordinate interview scheduling.
  • Communicate with potential candidates by email and phone.
  • Conduct and assess skills tests.
  • Complete home office validations for new employees.
  • Complete administrative tasks related to offer paperwork.
  • Administer and review background checks.
  • Track work efforts and recruitment metrics as required.
  • Assist in preparing basic ad hoc and regular reports for the Recruitment team and internal clients.
  • Understand and act in accordance with company policies and expectations.
  • Perform other ad hoc recruiting-related administrative duties as required.
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