Recruiting Operations Specialist

Sierra•San Francisco, CA

1d•$165,000 - $220,000

About The Position

Sierra is hiring a Recruiting Operations Specialist to build and optimize scalable interviewing processes and AI-native workflows that improve efficiency, consistency, and the candidate and hiring manager experience. The role analyzes recruiting data and develops dashboards that provide visibility into interviewer training, capacity, and calibration, supporting data-driven decisions across hiring teams. The specialist partners with recruiters and hiring teams to identify operational bottlenecks, implement improvements, and promote best practices throughout the recruiting lifecycle. The role also owns the configuration, management, and ongoing optimization of recruiting tools, including Sierra’s Ashby ATS and other automation or AI-based solutions for sourcing, scheduling, and candidate engagement. In addition, the specialist leads interviewer enablement by creating documentation, training materials, and resources that support adoption of tools, process changes, and reporting standards. Sierra is primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. The company describes its culture through the values Trust, Customer Obsession, Craftsmanship, Intensity, and Family.

Requirements

At least 5 years of experience in recruiting operations, program management, or related roles, ideally in high-growth technology environments.
Deep expertise in building and scaling recruiting processes, reporting frameworks, and tooling infrastructure.
Hands-on experience managing and customizing an ATS.
Strong interest in process improvement and operational excellence, with an ability to turn complexity into clarity.
Excellent collaboration and communication skills, with a track record of partnering with recruiting teams, hiring managers, and cross-functional stakeholders.
Comfort working in a fast-paced, ambiguous environment and adapting quickly to changing priorities.

Nice To Haves

Experience with Ashby.
Familiarity with AI-enabled tools for sourcing, scheduling, and recruiting workflows.
Background in enablement or instructional design supporting training and documentation for recruiting teams.

Responsibilities

Build and optimize scalable interviewing processes and AI-native workflows that improve efficiency, consistency, and the candidate and hiring manager experience.
Analyze data and develop dashboards that provide visibility into interviewer training, capacity, and calibration.
Partner with recruiters and hiring teams to identify operational bottlenecks, implement process improvements, and promote best practices across the recruiting lifecycle.
Own the configuration, management, and ongoing optimization of recruiting tools, including the Ashby ATS and automation or AI-based solutions for sourcing, scheduling, and candidate engagement.
Lead interviewer enablement by creating documentation, training materials, and resources that promote adoption of tools, process changes, and reporting standards.

Benefits

Flexible, unlimited paid time off.
Medical, dental, and vision benefits for employees and their families.
Life insurance and disability benefits.
Retirement plan dependent on country of employment.
Parental leave.
Fertility and family-building benefits through Carrot.
Lunch, snacks, and coffee.
Discretionary benefit stipend.
Free alphorn lessons.
Eligible full-time employees can participate in Sierra's equity plans, subject to applicable plan terms and policies.