Recruiting Operations & Enablement Specialist
About The Position
The Recruiting Operations & Enablement Specialist supports IMC’s Global Head of Recruitment Operations in building and operating the systems, processes, and programs that help recruiting teams work efficiently and deliver strong hiring outcomes. The role partners with recruiters, recruiting coordinators, HRIS, and business stakeholders to lead operational projects, improve processes, and identify practical applications of AI and automation. The specialist develops and improves recruiting processes, manages cross-functional projects, supports global process documentation and enablement, and helps translate recruitment operations strategy into executable plans. They pilot and evaluate AI-enabled tools and workflows, stay informed about recruiting technology trends, and work closely with HRIS on the applicant tracking system and recruiting technology stack. The role also supports regional operations teams in person and virtually, creates tools and training for recruiters and coordinators, turns their feedback into operational and technology improvements, and contributes to onboarding and ongoing capability-building for recruiting operations staff. Frequent travel to other IMC offices is required. Immigration sponsorship is not offered for this opening.
Requirements
- Bachelor’s degree in Business Administration, Organizational Psychology, Human Resources Management, or a related discipline.
- At least 4 years of experience in Recruiting Operations or equivalent experience, ideally including time as a recruiter.
- Strong project management skills and a track record of managing multiple initiatives simultaneously and driving them to completion.
- Experience working with Applicant Tracking Systems.
- Ability to thrive in a fast-paced environment with competing priorities and triage work based on business needs.
- Ability to identify practical applications of AI and automation for manual, repetitive work.
- Experience creating process documentation.
- Operational mindset and demonstrated ability to navigate ambiguity, listen to stakeholders, and turn input into clear, efficient solutions.
- Ability to build strong cross-functional relationships across internal teams and with the external recruiting and HR technology market.
- Genuine curiosity about recruiting and HR technology trends and a disciplined approach to staying current through networking, industry events, and peer communities.
- Willingness to travel frequently to other IMC offices.
- Immigration sponsorship is not offered for this opening.
Nice To Haves
- Experience as a recruiter.
- Experience with Greenhouse, the preferred Applicant Tracking System.
Responsibilities
- Develop, maintain, and improve recruiting processes that balance business needs with operational excellence.
- Identify recruiting process improvements and help build procedures spanning multiple regions.
- Manage cross-functional projects from scoping through rollout, keeping timelines, stakeholders, and deliverables on track.
- Collaborate on process documentation and ensure enablement is accessible to global teams.
- Partner with the Global Head of Recruitment Operations to translate strategy into executable plans.
- Identify opportunities for AI and automation to reduce manual, repetitive recruiting work.
- Pilot, evaluate, and help implement AI-enabled tools and workflows across the recruiting technology stack.
- Monitor emerging recruiting technology and AI trends and recommend ideas to keep the technology stack competitive and optimized.
- Partner with HRIS on the applicant tracking system and recruiting technology stack, serving as a bridge between functions.
- Provide in-person and virtual support to regional operations teams to help resolve problems when needed.
- Build tools, documentation, playbooks, and training to help recruiters and recruiting coordinators work efficiently and consistently.
- Gather recruiter and coordinator feedback and translate pain points into operational and technology improvements.
- Support onboarding and ongoing capability-building for recruiting operations staff.
- Travel frequently to other IMC offices to support recruiting operations enablement.
Benefits
- Discretionary bonus eligibility for full-time, permanent positions.
- Benefits, including paid leave and insurance, for full-time, permanent positions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
