Recruiting Operations Specialist (Bilingual)

Wonolo • Chicago, IL

19h • Onsite

About The Position

Wonolo is hiring a bilingual Recruiting Operations Specialist to own recruiting and market performance for a designated region. The role combines high-volume recruiting with operational work, including supporting the rollout of programs and processes for Market Operations teams across the United States. The specialist will help develop sourcing, screening, and onboarding solutions for workers seeking long-term placements, while sharing expertise in traditional staffing and providing feedback on processes.

The position is a six-month contract with potential to extend. It requires availability during business hours Monday through Friday, with occasional evenings and weekends. Candidates should be located in Chicago or surrounding suburbs and be willing to work onsite. Local travel to targeted market areas and client sites is required; candidates need access to a car.

The role owns the recruiting process from sourcing and screening through onboarding, placement, and retention, and partners with the Engagement Manager on market fill rate, revenue attainment, and supply health. Compensation is $32–$37 per hour. The position is currently eligible for Wonolo’s equity plan and a range of health, wellbeing, retirement, and other benefits.

Requirements

• Proven work experience as a full-cycle, high-volume recruiter, either in-house or at a staffing agency.
• An operator mindset and a track record of taking ownership of success beyond filling roles.
• Hands-on experience with selection processes such as video and phone interviews and reference checks.
• Familiarity with HR databases, Applicant Tracking Systems (ATS), and Candidate Management Systems (CMS).
• Excellent communication and interpersonal skills.
• Experience using AI tools for personal and/or professional purposes.
• Strong decision-making skills.
• Bilingual ability in English and Spanish.
• Access to a car and ability to travel within targeted local market areas.

Responsibilities

• Use effective outbound recruiting strategies, screening practices, and onboarding experiences to place and retain workers.
• Develop and update job descriptions and specifications that accurately describe work environments and expectations.
• Schedule and conduct interviews, assessing candidates’ relevant knowledge, skills, experience, and aptitudes.
• Own sourcing strategy from proactive candidate bench building through retention of placed workers.
• Act as the local market expert, understanding labor conditions, competing agencies and gig apps, prevailing pay, and where workers are.
• Visit client sites to learn about the work environment and worker experience and build relationships with workers and customers.
• Identify process-improvement opportunities and communicate them to support a seamless experience for Market Teams and stakeholders.
• Support Wonolo app and W-2 onboarding processes, manage applicants, and coordinate with cross-functional teams to minimize onboarding idle time.
• Develop worker-engagement best practices and advise teams on effective engagement timelines.
• Track recruiting metrics, including application-to-interview, interview-to-onboarded, and interview-to-placed, to assess efficiency and identify blockers.
• Use AI tools to optimize time and effectiveness.
• Partner with the Engagement Manager to own market fill rate, revenue attainment, and supply health.

Benefits

• Opportunity for growth in a mission-driven, well-funded startup.
• Equity plan participation and meaningful equity.
• 100% of medical, dental, and vision insurance premiums paid for the employee.
• Cell phone reimbursement and company laptop.
• Retirement plans, life insurance, and disability insurance.
• No-cost on-demand mental health support, including counseling, mindfulness and meditation, and wellbeing courses.
• Team outings, happy hours, and company off-sites.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed