Recruiting Operations Specialist (Bilingual)

Wonolo • Chicago, IL

1d • $32 - $37 • Onsite

About The Position

Wonolo is hiring a bilingual Recruiting Operations Specialist to own recruiting for a designated market and help drive its operational performance. The role combines full-cycle, high-volume recruiting with market operations, including contributing expertise in traditional staffing, providing feedback on existing processes, and supporting pilots of sourcing, screening, and onboarding solutions for workers seeking long-term placements. The position is a six-month contract with potential to extend. Candidates should be located in Chicago or surrounding suburbs and be willing to work onsite. Availability is required during business hours Monday through Friday; occasional evenings and weekends may be required.

Requirements

• Proven experience as a full-cycle, high-volume recruiter, either in-house or at a staffing agency.
• An operator mindset and a track record of taking ownership of outcomes beyond filling roles.
• Hands-on experience with selection processes such as video interviews, phone interviews, and reference checks.
• Familiarity with HR databases, Applicant Tracking Systems (ATS), and Candidate Management Systems (CMS).
• Excellent communication and interpersonal skills.
• Experience using AI tools for personal or professional purposes.
• Strong decision-making skills.
• Bilingual ability in English and Spanish.
• Access to a car and ability to travel within targeted local market areas.

Responsibilities

• Apply outbound recruiting strategies, screening practices, and onboarding approaches to place and retain workers.
• Develop and update job descriptions and specifications that accurately explain work environments and expectations.
• Schedule and conduct interviews for roles in assigned markets, assessing candidates’ relevant knowledge, skills, experience, and aptitudes.
• Own sourcing strategy from proactive candidate bench-building through retention of placed workers.
• Serve as a local market expert on labor conditions, competing agencies and gig apps, prevailing pay, and worker locations.
• Visit client sites to learn about the environment and worker experience, and build relationships with workers and customers.
• Identify process-improvement opportunities and communicate them to support a seamless experience for market teams and stakeholders.
• Support Wonolo app and W-2 onboarding, manage applicants, and coordinate with cross-functional teams to minimize idle time during onboarding.
• Develop worker-engagement best practices and inform teams about effective engagement timelines.
• Track recruiting and placement metrics, including application-to-interview, interview-to-onboarded, and interview-to-placed, to assess efficiency and identify blockers.
• Use AI tools to improve time management and effectiveness.
• Partner with the Engagement Manager to own market fill rate, revenue attainment, and supply health.

Benefits

• Eligible to participate in Wonolo’s equity plan.
• Medical, dental, and vision insurance premiums paid in full for the employee.
• Cell phone reimbursement and company laptop.
• Retirement plans, life insurance, and disability insurance.
• No-cost on-demand mental health support, including counseling, mindfulness and meditation, and wellbeing courses.
• Team outings, happy hours, and company off-sites.
• Opportunity for growth in a mission-driven, well-funded startup.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed