Recruiting Operations Manager

Lightning AI•San Francisco, CA
•$125,000 - $180,000•Hybrid

About The Position

Lightning AI is seeking a Recruiting Operations Manager to lead the systems, programs, and processes that support hiring as the organization grows. The role oversees recruiting coordination, applicant tracking systems, interviewer training, headcount management, recruiting technology, vendor partnerships, operational reporting, and hiring records. The manager partners with Talent Acquisition, People, Finance, and business leaders to establish consistent recruiting operations, improve productivity, and maintain reliable hiring data. The role is based in San Francisco and requires at least two in-office days per week, with occasional team and company offsites. The anticipated annual base salary range is $125,000–$180,000 USD. Eligible roles also include a discretionary bonus, equity, and comprehensive benefits.

Requirements

  • At least 5 years of experience in Recruiting Operations, Talent Acquisition Operations, or a related function.
  • Experience leading implementation of an ATS such as Greenhouse or Ashby, including configuration, data migration, integrations, and rollout.
  • Experience managing recruiting coordination, including interview scheduling operations, workload management, and process improvements.
  • Experience building and managing interviewer training programs, including training materials, interviewer onboarding, and structured interview practices.
  • Experience managing headcount and requisition processes in partnership with People, Finance, and business stakeholders.
  • Experience evaluating and implementing AI technologies or automation for recruiting teams.
  • Experience managing recruiting technology vendors, including evaluation, contracts, implementation, and ongoing vendor performance.
  • Experience developing recruiting reports or dashboards and using operational metrics to identify opportunities for improvement.
  • Experience maintaining recruiting process documentation, ATS data integrity, and consistent hiring workflows.
  • Experience improving interview scheduling and candidate communication processes using feedback or operational measures.

Responsibilities

  • Lead implementation and ongoing optimization of an applicant tracking system, including configuration, data migration, integrations, testing, and rollout.
  • Manage recruiting coordination operations, including interview scheduling, coordinator workload, service standards, and process improvements.
  • Design, implement, and maintain interviewer training, including onboarding, training materials, structured interviewing practices, and program evaluation.
  • Partner with People, Finance, and business leaders on headcount tracking, requisition approvals, hiring plan reconciliation, and related operating processes.
  • Evaluate and implement AI-enabled recruiting technologies and automation to streamline workflows, reduce manual work, and improve productivity.
  • Manage recruiting technology vendors, including evaluation, selection, contracts, implementation, performance reviews, and renewals.
  • Develop and maintain recruiting dashboards and operational reporting on hiring progress, funnel conversion, time-to-hire, recruiter capacity, and hiring plan attainment.
  • Establish recruiting process standards, maintain ATS data accuracy, and support applicable hiring record keeping and compliance practices.
  • Monitor candidate experience measures, including scheduling efficiency, communication, and feedback, and implement process improvements.

Benefits

  • Medical, dental, and vision coverage for employees and eligible dependents.
  • Restricted stock units (RSUs).
  • 401(k) matching in the U.S. and pension contributions in the U.K.
  • Unlimited paid time off, company holidays, and floating holidays.
  • Paid parental and family leave.
  • Annual learning and development allowance.
  • Wellness and work-from-home stipends.
  • Four weeks of paid sabbatical leave after four years of service.
  • Flexible schedules and a hybrid work model for office-based teams.
  • Complimentary meals at office hubs.
  • Discretionary bonus for eligible roles.
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