Recruiting Operations Manager

Clark Construction Group, LLC•McLean, VA

3d•$65,000 - $170,000•Onsite

About The Position

The Recruiting Operations Manager is a key strategic leader on Clark’s Human Resources team who will oversee the end-to-end operational lifecycle for both professional and campus recruiting while directly leading and developing a team of HR Coordinators. This role ensures an exceptional experience for candidates, recruiters, and hiring managers by driving operational rigor, systems optimization, and team performance.

Requirements

5+ years of experience in recruiting operations, HR, or talent acquisition operations.
Bachelor’s degree (BA/BS) or equivalent work experience.
Proven experience directly leading, mentoring, and managing a team of HR or recruiting coordinators.
Strong background managing end-to-end recruitment operations, high-volume campus recruiting logistics, intern programming, and event branding/promotional assets.
Hands-on experience with ATS and HR tools.
Experience managing background check and drug screening vendor relationships, policies, and compliance.
Demonstrated capability in tracking/reporting recruiting metrics via dashboards and managing program budgets, cost-per-hire metrics, and expense allocations.
Ability to work 100% onsite in McLean, VA, with flexibility for occasional early morning starts on candidate interview days.
Comfortable with prolonged periods of focused work, whether it's collaborating with colleagues, analyzing data, or developing strategies.
Effective communication and sharp visual acuity for reviewing complex documents and performing detailed computer work.
Ability to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation.
Ability to lift and move objects up to 10 pounds regularly, and up to 25 pounds on occasion.
Energized by challenge, thrive under pressure, and prepared to do what it takes to achieve exceptional results.
Significant commitment, including flexibility to work extended hours, especially during critical project phases or client deadlines.
Monitor and respond to communications (phone calls, emails, text messages) as required to address time-sensitive matters or emergencies.
Pre-employment drug “fitness for duty” screening is required, and the company conducts random quarterly drug “fitness for duty” tests.

Nice To Haves

Experience with Workday Recruiting, Handshake, ServiceNow, or recruiting CRMs preferred.

Responsibilities

Lead, mentor, and empower a team of HR Coordinators responsible for supporting day-to-day recruiting, scheduling, and onboarding operations.
Manage capacity, task allocation, and daily workflow execution across campus and professional recruiting tracks.
Provide regular feedback, training, and ongoing professional development to build capability across the coordinator team.
Manage logistics and planning for major candidate events and initiatives, including early ID summits, summer associate programming, competitions, student ambassador programs, and interview day processes.
Facilitate smooth candidate progression through background and drug checks; evaluate and refine screening policies for efficiency. Manage the background vendor and collaborate with Clark Safety on the drug test vendor partnership.
Own and refine the end-to-end recruitment process, incorporating hiring manager feedback for continuous improvement. Ownership of campus and professional recruiter manuals.
Ensure a consistent process for campus and professional interview days creating an outstanding experience for candidates. Host and execute onsite campus candidate interview days in McLean and a consistent process and experience nationally.
Survey candidates to identify friction points and ensure an industry-leading candidate experience.
Maintain the enterprise job description database to ensure brand and role consistency across all of Clark.
Partner with HRIT to drive the continued improvement of recruiting tools, including leading the implementation and workflow integration of ServiceNow for the campus recruiting inbox to streamline incoming inquiries, track SLAs, and automate candidate/university support. Additionally, oversee ongoing optimizations for Workday Recruiting and Handshake to enhance the user experience for candidates and recruiters.
Implement new recruiting CRM and ultimately overall system ownership and user experience.
Lead coordination of all pre-hire onboarding ensuring the appropriate processes and execution for finalizing paperwork, IT and work equipment, candidate communications etc.
Continuously refine the campus interview day experience - from candidate logistics to onsite hospitality - ensuring a consistent national standard.
Manage and refresh campus branding materials, including physical displays and promotional giveaways. Design and execute the nationwide logistics strategy to ensure event assets arrive accurately and on time.
Partner with the Campus Recruiting Leader to design the annual career fair strategy, including event selection and registrations.
Organize, track and analyze recruiting metrics, providing actionable insights via monthly dashboard updates.
Manage all recruiting budgets, including professional and campus cost-per-hire, summer associate bill rate and individual school budgets.