Recruiting Assistant - Driver Hiring Center

Penske • Phoenix, AZ

5d • Hybrid

About The Position

The Recruiting Assistant – Driver Hiring Center primarily supports driver candidate sourcing and prescreening. The role focuses on providing a positive candidate experience through high-energy, attentive, results-oriented customer support, administrative work, process completion, issue resolution, and follow-up. The assistant captures candidate information by phone while working with multiple computer applications. This is a Monday through Friday position, with two days per week required in the office.

Requirements

• Associate's degree equivalent from a two-year college or technical school, or at least one year of related experience.
• Demonstrated high-touch customer service and follow-up experience.
• Knowledge of Word and Excel, and internet savvy.
• Effective communication skills and confidence using the phone.
• Ability to manage candidate information and multiple computer applications while speaking by phone.

Nice To Haves

• Prior CDL driver recruiting or recruiting support experience; other general recruiting support experience will be considered.
• Prior Oracle or other applicant tracking system experience.
• Experience mining candidate resume databases and phone screening applicants.
• Strong technical skills, including internet and cloud-based applications, internet data research, and cell phone/text messaging.
• A sense of humor and ability to work amid stress and competing priorities.

Responsibilities

• Handle all inbound calls to the main line.
• Contact and prescreen new leads and applicants.
• Submit motor vehicle record (MVR) checks for driver candidates.
• Schedule phone interviews with hiring specialists.
• Document candidate conversations, primarily in Salesforce and Oracle.
• Complete other projects and tasks assigned by the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree