Recruiting Assistant - Driver Hiring Center

Penske • Phoenix, AZ

6d • Hybrid

About The Position

The Recruiting Assistant – Driver Hiring Center primarily supports driver candidate sourcing and prescreening. The role calls for someone who is attentive to candidate experience and brings energy, a positive attitude, attention to detail, and the ability to deliver results. Candidates should have experience providing customer support through administrative and process-completion work, including issue resolution and follow-up. The position requires proficiency with technology, including capturing candidate information by phone while managing multiple computer applications.

This is a Monday through Friday position requiring two days in the office per week.

Requirements

• Associate's degree equivalent from a two-year college or technical school, or at least one year of related experience.
• Prior demonstrated high-touch customer service and follow-up experience.
• Knowledge of Microsoft Word and Excel, and internet proficiency.
• Effective communication skills and comfort speaking on the phone.
• Ability to perform the essential functions described, with reasonable accommodations available where applicable.
• Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
• Ability to stand, walk, and sit as needed; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 25 lbs/12 kg.
• Required vision abilities include close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

• Prior CDL driver recruiting or recruiting support experience; other general recruiting support experience will be considered.
• Prior Oracle or other applicant tracking system experience.
• Experience mining candidate resume databases and phone screening applicants.
• Strong technical skills, including internet and cloud-based applications, internet data research, and cell phone/text messaging.
• A sense of humor, which is helpful when managing stressful work and competing priorities.

Responsibilities

• Handle all inbound calls to the main line.
• Contact and prescreen new leads and applicants.
• Submit motor vehicle record (MVR) checks for driver candidates.
• Schedule phone interviews with hiring specialists.
• Document candidate conversations extensively, primarily in Salesforce and Oracle.
• Complete other projects and tasks assigned by the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree