Recruiter

PeopleShare LLC•Newark, DE

10d•Onsite

About The Position

The Recruiter supports walk-in applicants with job applications and related documents, conducts group orientations before placement, and manages daily customer communications and dispatch tasks, including incoming requests, employee call-offs, arrival confirmations, and weekly payroll processing. The role screens candidates, supports staffing placements, maintains accurate employee and assignment records in Avionte, and builds effective relationships with clients and employees. It also contributes to branch coverage, cross-training, and continuous improvement. This is primarily a sedentary office role, with work at a traditional desk and an applicant window, plus occasional work at customer locations and travel to other branch offices as needed.

Requirements

Strong PC skills, including Microsoft Word, Excel, and Outlook.
Excellent communication and organizational skills.
Ability to multitask and work effectively in a busy environment.
Strong teamwork skills and respect for diversity.
Strong knowledge of Avionte ATS.
Flexibility to adapt to a frequently changing business environment.
Dependability and reliability.
Ability to analyze information quickly, make decisions, and solve problems.
Must be a high school graduate.
Must have experience in a customer service environment.
Ability to walk within customer facilities, sometimes long distances, when providing backup to On-Site Supervisors.
Ability to travel to other branch offices as needed.

Nice To Haves

Bilingual Spanish and English skills may be required.
An associate degree is preferred; relevant work experience in retail, customer service, or human resources may substitute.
Familiarity with or experience in an industrial, manufacturing, or logistics environment is a plus.
Previous experience in a fast-paced environment.

Responsibilities

Provide customer service and support to applicants at kiosks and the front desk.
Ensure accuracy of applications, I-9 forms, medical questionnaires, W-4 forms, and other hiring documents.
Provide accurate and timely weekly payroll input.
Conduct pre-employment screening and reference checks as needed.
Screen candidates, evaluate job skills, and identify skilled candidates to support Skilled Recruiters.
Facilitate employee orientation training and client-specific testing.
Communicate job skills and expectations to employees being dispatched.
Maintain effective business relationships and communications with Proman Staffing clients.
Manage and promptly resolve problems with client orders, escalating issues when appropriate.
Maintain accurate and complete assignment information in Avionte.
Keep employee information current and accurate in the system.
Visit client sites to learn about operations and assignments and to provide accurate job expectations to employees.
Counsel, coach, and take disciplinary action with service employees when necessary.
Participate in and encourage a team working environment.
Work with peers and managers to provide staffing coverage and minimize branch overtime.
Assist with developing improvements to procedures, policies, and forms.
Complete certification within one year of hire.
Cross-train in other business functions and provide backup as needed.
Perform other duties as assigned.