Recruiter & Front Desk Coordinator -HR

Estes Express Lines•Richmond, VA

About The Position

The Recruiter & Front Desk Coordinator monitors visitor access and maintains a professional reception area, welcoming visitors, providing directions or instructions, and issuing and monitoring access badges for visitors and employees. The role works directly with hiring managers and Field Management to understand staffing needs, source and evaluate candidates, manage candidate flow through the applicant tracking system, and open or close requisitions to align with headcount. The position supports recruitment from sourcing and resume review through interviews and pre-employment checks. It coordinates hiring events and internal applications, collaborates with Recruitment and HR stakeholders to improve the candidate experience, helps ensure hiring practices comply with relevant requirements, and travels for hiring blitz events as needed. Regular attendance is required, and the employee may be assigned other duties based on operational, safety, or business needs.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
At least 3 years of recruiting or general business/office experience.
Strong interviewing skills.
Ability to create, maintain, and analyze reports.
Ability to handle confidential information and maintain confidentiality of work products.
Experience with online recruitment resources such as Indeed, LinkedIn, university job boards, and career-related websites.
Experience working with an Applicant Tracking System (ATS).
Proficiency in Microsoft Office, including Excel, Word, and Outlook.
Strong organizational and motivational skills.
Effective analytical and problem-solving skills.
Excellent verbal, listening, and written communication skills.
Ability to collaborate, work with leadership, and build strong partnerships.
Ability to adapt and remain flexible based on business needs.
Ability to work independently or as part of a team, interact well with others, and manage multiple priorities in a high-volume environment under tight time constraints.
Ability to read, interpret, and comply with written information and documents, including safety rules, operations or procedure manuals, and maintenance instructions, with strong comprehension and concentration and the ability to meet deadlines.
Ability to comply with company policies, rules, procedures, and Code of Conduct.
Ability to lift at least 20 pounds, or more if required by essential job functions.
Must pass a pre-employment drug screen and be subject to random drug and/or alcohol testing and a criminal history background check.
Must be authorized to work in the United States.

Nice To Haves

Two years of transportation, logistics, or trucking knowledge.
Additional relevant Human Resources experience.
Knowledge of general DOT requirements, employment laws, and recruitment practices.

Responsibilities

Monitor visitor access and maintain a professional reception area; welcome visitors and provide basic directions or instructions.
Issue and monitor access badges for visitors and employees.
Work with hiring managers to understand job requirements and source and present qualified applicants.
Evaluate and confirm applicants’ work history to identify discrepancies.
Manage candidate flow and processing through the ATS in collaboration with Field Management to support staffing levels.
Open and close requisitions to align with headcount needs.
Identify and anticipate candidate flow.
Source and recruit candidates, review resumes, screen applicants, and schedule interviews in compliance with OFCCP and DOT guidelines.
Conduct phone interviews to identify top candidates and provide backup for Hiring Manager interviews as business needs dictate.
Initiate and track pre-employment checks.
Coordinate and handle hiring events within the district or region when additional recruitment efforts are needed.
Manage the internal application process and assist internal applicants with applications.
Collaborate with Recruitment and HR colleagues, including RHRMs and Compensation, to maximize the candidate experience.
Adhere to internal and external hiring processes.
Travel as needed to support hiring blitz campaign events.
Co-lead weekly or biweekly Recruitment Strategy Meetings with key stakeholders.
Research, vet, and recommend job boards in collaboration with Recruitment Management.
Work with Safety to ensure FMSCA/DOT guidelines are met during the hiring process.
Maintain regular attendance and perform other duties as assigned.