HR Front Desk Coordinator - Bilingual

Hamaspik Care • New York, NY

1d • $23 - $26 • Onsite

About The Position

Hamaspik HomeCare is seeking a motivated, people-centered HR Front Desk Coordinator who supports employees, applicants, and partners and creates positive experiences. The role is front-facing and involves communicating with empathy and professionalism. It is full-time and in-office, with hours of 9:00 AM to 5:00 PM. The coordinator provides front desk, customer service, HR administrative, and training and orientation support. Bilingual ability in Spanish, Russian, or Mandarin/Cantonese is required.

Requirements

• Previous retail or client-facing customer service experience is required.
• Strong customer service skills and the ability to communicate clearly, respectfully, and professionally.
• Comfort addressing questions, concerns, and challenges with empathy and discretion.
• Proactive problem-solving ability, critical thinking, and composure under pressure.
• Ability to balance policy and compliance requirements with individual needs when resolving issues.
• Highly organized, dependable, and takes ownership of responsibilities.
• Adaptable, eager to learn, and able to manage multiple priorities in a fast-paced environment.
• Genuine interest in HR work and supporting employees and applicants.
• Commitment to being a trusted, approachable resource for internal and external teams.
• Bilingual in Spanish, Russian, or Mandarin/Cantonese.

Nice To Haves

• Experience in a medical or healthcare setting is preferred.

Responsibilities

• Serve as a secondary front desk receptionist, assisting walk-in applicants and employees.
• Answer and professionally route operator and HR-related phone calls.
• Provide clear, respectful, and empathetic assistance to visitors and callers.
• Offer translation support as needed to ensure clear communication.
• Process applications for caregiving positions.
• Assist with general HR-related administrative tasks.
• Manage incoming and outgoing mail and the office drop-off box.
• Support HR team members with day-to-day operational needs.
• Cover for coworkers when needed.
• Assist with setting up orientations, in-service sessions, and trainings.
• Prepare sign-in sheets, materials, and refreshments.
• Support room setup and cleanup before and after sessions.
• Assist with HR-related tasks and responsibilities.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Life insurance
• Paid time off
• Paid holidays
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed