Bilingual Dental Assistant / Front Desk Coordinator
About The Position
Garland K. Davis, DDS & Associates is seeking a cross-trained, Spanish-speaking Dental Assistant / Front Desk Coordinator to support both clinical care and patient-facing administrative work. Responsibilities are divided between the treatment room and front desk according to the schedule and practice needs. The role helps patients feel comfortable, informed, and supported throughout their visits while contributing to organized, attentive care. The practice is a privately owned, eight-operatory general dental practice serving the Laurel community, with more than 9,500 active patients. The environment is busy and collaborative, and the team values open communication, accountability, compassion, and professional growth. The practice welcomes patients with PPO insurance and does not participate in HMO or Medicaid plans.
Requirements
- Fluency in spoken and written English and Spanish, with the ability to communicate comfortably in a dental setting.
- Previous dental assisting experience and working knowledge of front desk operations.
- Current credentials required for assigned clinical duties, including Maryland dental radiation qualifications if taking radiographs.
- Familiarity with dental terminology, treatment workflows, and infection-control practices.
- Strong organization, attention to detail, and ability to manage competing priorities.
- A reassuring chairside manner and a professional, welcoming approach at the front desk.
- Comfort using dental practice software and learning new systems.
- A collaborative mindset, dependable follow-through, and willingness to support teammates.
Responsibilities
- Welcome patients and communicate clearly in English and Spanish.
- Assist dentists chairside during procedures, anticipate clinical needs, and support patient comfort.
- Prepare treatment rooms, sterilize instruments, and follow infection-control protocols.
- Obtain dental radiographs as permitted by credentials and Maryland requirements.
- Maintain accurate clinical records and reinforce provider-directed instructions.
- Answer calls, respond to patient messages, and assist with check-in and checkout.
- Schedule and confirm appointments, follow up on unscheduled care, and help maintain productive schedules.
- Verify patient information and insurance details, collect payments, and coordinate with the financial team.
- Support clear handoffs between the front desk and clinical team so patients understand their next steps.
Benefits
- Medical, dental, and vision benefit options.
- 401(k) with employer match.
- Paid time off and paid practice holidays.
- Training and mentorship across clinical and administrative workflows.
- Coaching in patient communication, scheduling, and treatment coordination.
- Access to modern dental technology and equipment.
- Opportunities to build skills and contribute ideas.
- No late evening or weekend hours.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
