Dental Front Desk Coordinator

Dental365 • Toledo, OH

9d

About The Position

Dental365 is hiring a Dental Front Desk Coordinator for Jon Frankel Dentistry in Toledo, Ohio. Front Desk Coordinators help shape the patient experience by providing welcoming, attentive service and supporting the practice’s front-office operations. The practice describes its environment as modern, focused on patient care and comfort, and supportive of employee growth. The role pays $20–$23 per hour. The listed schedule is Monday and Tuesday, 1:00 p.m.–8:00 p.m.; Wednesday and Thursday, 7:30 a.m.–5:00 p.m.; and Friday, 7:30 a.m.–2:30 p.m. Benefits depend on employment hours; all listed benefits are available to employees working 30 or more hours weekly, with some benefits also available to part-time employees.

Requirements

• Prior dental experience is required.
• A resume demonstrating a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients, providing a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules by entering and confirming patient appointments.
• Enter new patient records and update ledgers accurately using Denticon.
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Respond to patient billing or financial inquiries and direct patients to the appropriate departments as needed.
• Assist with other office duties as directed by the Practice Manager.

Benefits

• Flexible health and vision insurance plans.
• 401(k) retirement plan with employer matching.
• Paid time off accruing up to three weeks, plus an annual self-care day.
• Heavily discounted in-house dental services for the employee and immediate family.
• Additional perks and fringe benefits.
• Benefits availability depends on hours worked; all listed benefits are available at 30 or more hours weekly, and some are available to part-time employees.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed