Dental Front Desk Coordinator
About The Position
Dental365 is hiring a Dental Front Desk Coordinator for Jon Frankel Dentistry in Toledo, Ohio. The coordinator is a key part of the patient experience, providing concierge-level service and helping create a welcoming first impression. Duties include greeting patients, managing calls and appointments, entering and updating patient records in Denticon, collecting co-payments, verifying PPO/FFS insurance eligibility, responding to billing and financial questions, and assisting with office duties as directed by the Practice Manager. The stated schedule is Monday and Tuesday from 1:00 p.m. to 8:00 p.m., Wednesday and Thursday from 7:30 a.m. to 5:00 p.m., and Friday from 7:30 a.m. to 2:30 p.m. The salary range is $20–$23 per hour. Dental365 describes its practice environment as modern, technology-enabled, and designed for patient comfort, with a supportive culture focused on health rather than sales or production quotas.
Requirements
- Prior dental experience is required.
- A resume showcasing a consistent and stable employment history.
- Exceptional organizational skills to manage multiple tasks efficiently.
- Flexibility to adapt to varying schedules as required.
- Strong interpersonal communication skills.
Responsibilities
- Warmly greet and welcome patients with a high level of concierge care.
- Answer phones promptly and respond to messages.
- Manage schedules by entering and confirming patient appointments.
- Enter new patient records and accurately update ledgers using Denticon.
- Collect co-payments and verify PPO/FFS insurance eligibility.
- Respond to patient billing or financial inquiries and direct patients to the appropriate departments as needed.
- Assist with office duties as directed by the Practice Manager.
Benefits
- Flexible health insurance plans.
- Vision insurance plans.
- 401(k) retirement plan with employer matching.
- Paid time off accruing up to three weeks, plus an annual self-care day.
- Heavily discounted in-house dental services for the employee and immediate family.
- Additional perks and fringe benefits; details are not specified.
- Benefits are available at full-time employment of 30 or more hours weekly; some benefits are also available to part-time employees.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
