Dental Front Desk Coordinator

Star Dental Partners • Murfreesboro, TN

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About The Position

Blackman Grove Dental is hiring a full-time Dental Front Desk Coordinator in Murfreesboro, Tennessee. The coordinator will be the welcoming face of an established, busy general dentistry practice with a primarily adult patient population. The office is PPO-based and has 13 team members who work collaboratively to provide exceptional patient care. The practice uses Denticon practice management software and offers patient financing through Sunbit and CareCredit.

The role handles front-office administration, patient relations, insurance claims, incoming calls, appointment scheduling, records requests, patient follow-ups, and tracking patients with unscheduled or pending treatment. The schedule is Monday through Thursday, 6:30 a.m. to 4:00 p.m., and Friday, 7:30 a.m. to 1:00 p.m.

Star Dental Partners provides equal employment opportunities and prohibits discrimination and harassment based on protected characteristics. This policy applies to employment terms and conditions, including recruiting, hiring, placement, promotion, termination, compensation, and training.

Requirements

• High school diploma.
• At least 2 years of dental front-office experience.
• Computer proficiency and ability to learn new programs.
• Exemplary customer service and interpersonal skills.
• Positive attitude and professional demeanor.
• Outstanding verbal and written communication skills.
• Strong multitasking and organizational skills.
• Ability to collaborate with a team.

Responsibilities

• Manage administrative duties.
• Account for patients and maintain patient relations.
• Organize and assist with claims.
• Answer incoming calls, including calls from new patients and patients with emergencies.
• Schedule appointments.
• Request records.
• Follow up with patients.
• Manage unscheduled and treatment-pending lists to encourage patient follow-through and meet scheduling goals.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off and paid holidays.
• Bereavement leave and jury duty leave.
• Paid basic life insurance and voluntary life/AD&D insurance.
• Short- and long-term disability coverage.
• Pet insurance.
• Accidental injury, critical illness, and hospital indemnity plans with wellness incentives.
• Employee assistance program (EAP) for the employee and household.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED