Recreation Fee Technician

National Park Service•Miami, FL

About The Position

The Recreation Fee Technician serves within Interpretation with the National Park Service. The role handles and accounts for park fee revenue and donations, processes visitor transactions and reservations, provides park information, and supports fee-program operations. The position typically works at an entrance station, campground office, fee office, remittance office, visitor center, or other visitor contact station. It may involve working alone or in isolated locations and exposure to outdoor weather and vehicle noise and emissions. A uniform is required, and a uniform allowance is provided. The position may require on-call work, evenings, weekends, holidays, overtime, shift work, and occasional travel to park locations. A valid driver's license must be maintained. The salary range is $43,384–$56,399, including the stated Miami-Port St. Lucie-Fort Lauderdale locality payment; first-time federal hires normally start at step 1.

Requirements

U.S. Citizen or National.
Pass a background investigation and receive favorable adjudication.
Males born after December 31, 1959, must be registered for Selective Service.
Participate in Direct Deposit and successfully pass E-Verify employment verification.
Possess and maintain a valid driver's license throughout employment.
Wear a uniform and comply with uniform standards.
Complete required training and obtain and maintain a government credit card with travel and purchase authority; a government charge card is required for travel.
Meet the GS-05 qualification requirement through one of the stated pathways: at least one year of specialized experience equivalent to GS-04; four years of post-high-school education leading to a bachelor's degree; or a qualifying combination of education and experience.
Specialized experience must include handling, tracking, and depositing money; auditing fee collection and deposit procedures; visitor orientation programs; and technology and software used in revenue and fee management.
Include hours worked per week in the resume; qualifying education or education-and-experience combinations require transcripts.
Current federal employees must meet applicable time-in-grade requirements and provide required documentation of work schedule where applicable.
Meet all qualifications by the announcement closing date of November 2, 2026.
May be required to serve a one-year probationary period.

Responsibilities

Prepare and complete remittance reports for funds collected or donated by others.
Review shift reports, count funds, and reconcile collections against reports, journal and receipt tapes, register records, and POS records.
Verify sales of pre-numbered receipts, passes, and tickets; balance shift funds; and remit funds using dual-control procedures.
Investigate and resolve routine discrepancies, tracking overages, shortages, and errors.
Create electronic deposit tickets through approved U.S. Treasury systems and ensure sales and donations are accurately deposited to the appropriate functional areas within required time frames.
Provide personnel with fee deposit records and reports for accounting and reconciliation.
Collect park fees at entrance stations, visitor centers, campgrounds, fee canisters, automated fee machines, donation boxes, and other visitor contact locations in accordance with accountability guidelines.
Determine visitor eligibility for interagency park passes.
Operate cash registers, computers, tablets, smartphones, and other point-of-sale systems to conduct transactions.
Perform opening and closing shift functions; issue receipts, tour tickets, permits, park passes, and federal recreation passes; verify their validity and ownership; and process refunds or upgrades under established guidelines.
Complete shift accountability reports documenting money collected, accountable stock sold, and machine transactions.
Safeguard collected funds and accountable stock.
Use reservation systems to process routine payments, transactions, and reservations for campgrounds, tours, tickets, backcountry permits, and special-use permits.
Explain rules and regulations to reservation holders and disseminate park information.
Use fee-program technology and equipment, including hardware, software, and peripheral devices, in accordance with established guidelines.
Process routine backcountry and wilderness reservations, permits, and fees under established guidelines.
Conduct fee-compliance checks of visitor registrations and payments at unstaffed collection locations and campground sites.
Inventory and restock fee-program supplies and assist with supply and equipment orders and requisitions.
Complete accountability records, such as spreadsheets, for fee-collection transactions.