Lead Recreation Fee Technician

National Park Service • Crater Lake, OR

12h

About The Position

You will serve as a Lead Recreation Fee Technician with the National Park Service, leading at least three full-time employees in duties related to collecting, depositing, tracking, and spending fee revenue and donations collected from the public under legal authorities such as the Federal Lands Recreation Enhancement Act. You will research and resolve technically challenging fee-collection problems or errors, including reconstructing incomplete information and conducting extensive searches. You will review collection and donation records for completeness and accuracy, inspect reports and logs, and maintain accountability records that track collections from receipt through deposit. As a front-line uniformed NPS representative, you will provide visitors with accurate information and excellent customer service about the NPS area and nearby points of interest.

The position requires a valid driver's license, wearing a uniform, completing required training, and obtaining and maintaining a government credit card with travel and purchase authority. You may be required to serve a one-year probationary period. The position typically works at park fee-collection or visitor-contact facilities and may involve outdoor or isolated work, exposure to weather and vehicle noise, prolonged standing and walking, and contact with visitors while handling large amounts of money.

Requirements

• Be a U.S. Citizen or National.
• Pass a background investigation and receive favorable adjudication.
• Males born after December 31, 1959, must be registered for Selective Service.
• Participate in Direct Deposit.
• Successfully pass the E-Verify employment verification check.
• Possess and maintain a valid driver's license throughout employment.
• Wear a uniform and comply with uniform standards.
• Complete training and obtain and maintain a government credit card with travel and purchase authority.
• Ability to lift 40 pounds.
• For GS-06, have at least one year of specialized experience equivalent to the GS-05 level in federal service, gained in the public or private sector, performing duties associated with collection, deposit, tracking, and expenditure of fee revenue and donations collected from the public.
• Meet applicable Time-in-Grade requirements if a current federal employee.
• Document hours worked per week as specified in the announcement; current federal employees may need to provide a non-award SF-50 if their resume omits hours worked.
• Education cannot substitute for experience.
• Meet all qualifications by the announcement closing date of October 29, 2026.

Responsibilities

• Lead three or more full-time employees on a regular and recurring basis; the highest subordinate grade level is GS-05.
• Research or investigate technically challenging fee-collection problems or errors, including reconstructing incomplete information and conducting extensive searches for required information.
• Review fee-collection shift and donation records for completeness and accuracy.
• Inspect shift reports, logs, and records.
• Maintain accountability records for fee collections, tracking transactions from receipt through deposit.
• Serve as a front-line uniformed representative of the National Park Service.
• Provide visitors with current and accurate information and excellent customer service concerning the NPS area and surrounding areas of interest.

Benefits

• A uniform allowance will be provided.
• Federal employees and their families have access to a comprehensive benefits package; specific eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed