Lead Recreation Fee Technician

National Park Service•Alamogordo, NM
•Onsite

About The Position

This non-supervisory position serves as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, and hiking trails. The role involves performing assignments associated with the collection, deposit, tracking, and expenditure of fee revenue in accordance with NPS and U.S. Treasury regulations. Responsibilities include reviewing and verifying the functionality and accuracy of new or modified fee-related systems and providing training to employees, partners, volunteers, and other representatives regarding fee processes and systems.

Requirements

  • Must be a U.S. Citizen or National.
  • Appointment subject to background investigation and favorable adjudication.
  • Males born after 12-31-59 must be registered for Selective Service.
  • Direct Deposit participation required.
  • Successfully pass the E-Verify employment verification check.
  • Must have and maintain a valid driver's license throughout employment.
  • You are required to wear a uniform and comply with the uniform standards.
  • You may be required to complete training, obtain, and maintain a government credit card with travel and/or purchase authority.
  • Must be at least (1) 18 years old or (2) at least 16 years old and meet one of the educational/training criteria.
  • All qualifications must be met by the closing date of this announcement-10/15/2026.
  • Resume MUST state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience.
  • Possess at least one year of specialized experience equivalent to at least the GS-05 level of the Federal service (obtained in either the public or private sectors) which is in or related to the line of work of the position and which provided the knowledge, skills, and abilities necessary to successfully perform the duties of a Recreation Fee Technician.
  • Specialized experience includes: (1) providing information or assistance to the public in a business or recreation setting; (2) compiling and analyzing information to report; (3) handling, tracking, or depositing monies; (4) using software programs to maintain fee and stock data; (5) resolving issues that arise in the remittance process and assisting staff with fee issues.
  • You must include hours worked per week in your resume.

Nice To Haves

  • EXPLORE Act Veteran Hiring Pilot Program eligible

Responsibilities

  • Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area's recreational opportunities.
  • Perform assignments associated with the collection, deposit, tracking, and expenditure of fee revenue collected from the public in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds.
  • Review and verify the functionality of new fee related systems or modifications to existing systems as a result of regulatory and program requirements.
  • Review and verify the accuracy of manuals and/or standard operating procedures for the implementation of new and existing system designs and/or modifications.
  • Provide informal and formal training and education to employee, partners, volunteers, interns, cooperating association representatives, etc. regarding automated and non-automated fee processes, systems, software programs, tools, etc.

Benefits

  • Uniform allowance will be provided.
  • A career with the U.S. government provides employees with a comprehensive benefits package.
  • As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
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