Lead Recreation Fee Technician (Seasonal)

National Park Service • Grand Canyon, AZ

5d • Onsite

About The Position

Collect and account for fees at various locations interacting with visitors and sharing information. Serve as front-line representative to answer questions and offer guidance to guests. The typical seasonal entry-on-duty period for these positions are variable due to weather conditions, project needs, or funding. Anticipated Entry on Duty: April - May 2027. Open to the first 400 applicants.

Requirements

• U.S. Citizenship required.
• Appointment subject to background investigation and favorable adjudication.
• Males must meet Selective Service Registration Act requirement.
• You will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• Occupancy of government quarters may be required.
• Government housing may be available but is not guaranteed.
• Must be able to handle, collect, and account for money.
• You may be required to wear a uniform and comply with the National Park Service uniform standards.
• You may be required to work on-call, evenings, weekends, holidays, overtime and/or shift work.
• You may be required to complete training and operate a four-wheel drive vehicle.
• You may be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license will be required in such cases.
• You must be at least 18 years of age or older to operate government vehicles.
• You may be required to complete training, obtain and maintain a government credit card with travel and purchase authority.
• At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: fee collection, accounting or financial duties to include operating a point-of-sale system; using an automated financial system to perform accounting and/or financial transactions; ensuring accountability of funds and accurate financial record; resolving issues that arise in the remittance process and assisting staff with fee issues. You must include hours per week worked.
• At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: collecting and depositing recreational facility use fees in accordance with established regulations; verifying the accuracy of fee records and correcting errors, if applicable; providing guidance for performing technically challenging duties associated with collections, deposits, or expenditure of fee revenue and donations; training, employees, volunteers or interns in fee program tasks and job techniques; and providing current and accurate information to visitors. Additional examples of specialized experience include, but not limited to, accounting or financial duties to include operating a point-of-sale system; using an automated financial system to perform accounting and/or financial transactions; ensuring accountability of funds and accurate financial record; resolving issues that arise in the remittance process and assisting staff with fee issues. You must include hours per week worked. Please also include the grade level of any federal positions.
• You must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Nice To Haves

• Handling Money - able to handle, collect, and account for money.

Responsibilities

• Provide on the job training, mentoring, and coaching to employees, volunteers, and/or interns in accordance with established procedures and practices.
• Lead at least three full-time employees performing duties associated with the collection of fee revenue and donations collected from the public under the authority of Federal laws and regulations such as the Federal Lands Recreation Enhancement Act (FLREA).
• Serve as a front-line, uniformed representative, answering visitor questions and explaining the area's recreational opportunities, including interpretive services, concession operated facilities and services, campground availability, hiking trails, etc.
• Perform assignments in accordance with all regulations governing the handling of government funds.
• Work to resolve difficult or sensitive problems associated with the collection, remittance, and deposit of fee revenue and donations.
• Lead three or more full-time employees on a regular and recurring basis in which the highest subordinate grade level is GS-06.
• Distribute and balance the workload among employees in accordance with established workflow or job specialization, assure timely accomplishment of the assigned workload, and assure that each employee has enough work to keep busy.
• Keep in touch with the status and progress of work and make day-to-day adjustments in accordance with established priorities, obtaining assistance from the supervisor on problems that may arise.
• Instruct employees in specific tasks and job techniques and make available written instructions, reference materials, and supplies.

Benefits

• A uniform allowance will be provided.
• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED