Supervisory Recreation Fee Technician (Seasonal)

National Park Service•Wellfleet, MA

About The Position

Collect and account for fees at various locations while interacting with visitors and sharing information. Serve as a front-line representative who answers visitor questions and offers guidance. The likely entry-on-duty period is May through September 2027. As a Recreation Fee Clerk and Technician, serve as a uniformed National Park Service representative, answer visitor questions, and explain recreational opportunities and services. Handle government funds in accordance with National Park Service and U.S. Treasury regulations. At the GS-06 level, review the functionality of fee-related systems and train or educate employees and partners on fee processes and systems. At the GS-07 level, act as a technical authority in resolving difficult or sensitive issues involving fee revenue and donations. This is a seasonal position that may be filled under a temporary appointment not to exceed 1,560 hours, depending on the park and program. Employment may end at any time due to funding, project needs, performance, or other considerations. Work may require standing for long periods or lifting moderately heavy items, and may involve exposure to varied weather, vehicle noise, and emissions.

Requirements

  • U.S. citizenship is required.
  • Appointment is subject to a background investigation and favorable adjudication.
  • Males must meet the Selective Service Registration Act requirement.
  • Must participate in the Direct Deposit Electronic Funds Transfer Program.
  • Must be able to handle, collect, and account for money.
  • May be required to wear a uniform and comply with National Park Service uniform standards.
  • Must meet the stated minimum age requirements: at least 18, or at least 16 and meeting one of the specified education, training, school-authority, or student-employment conditions.
  • For GS-06, qualify through one year of specialized experience equivalent to GS-05, qualifying graduate study, or an equivalent combination of education and experience.
  • For GS-07, qualify through one year of specialized experience equivalent to GS-06, qualifying graduate study, or an equivalent combination of education and experience.
  • Submit a resume of no more than two single-sided pages that clearly describes duties, employment dates, and hours worked; only the resume submitted in the designated Resume section will be used for qualification and rating.
  • If qualifying based on education, submit legible transcripts from an accredited institution; official transcripts are required before work begins if selected and education was used to qualify.
  • A valid driver's license is required if operating a government or private motor vehicle as part of official duties.
  • May be required to complete training and operate a four-wheel-drive vehicle.
  • May be required to complete training and obtain and maintain a government credit card with travel and purchase authority.

Responsibilities

  • Collect and account for fees at various locations while interacting with visitors and sharing information.
  • Answer visitor questions and explain recreational opportunities, interpretive services, concession-operated facilities and services, campground availability, and hiking trails.
  • Handle government funds in accordance with National Park Service and U.S. Treasury regulations.
  • At the GS-06 level, review and verify the functionality of new or modified fee-related systems.
  • At the GS-06 level, provide formal or informal training and education on fee processes, systems, software, and tools to employees, partners, volunteers, interns, and cooperating association representatives.
  • At the GS-07 level, resolve difficult or sensitive problems associated with collecting, remitting, and depositing fee revenue and donations as a technical authority.

Benefits

  • Uniform allowance
  • Federal employee benefits package
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