Recreation Fee Clerk & Technician (Seasonal)

National Park Service • Bullhead City, AZ

1d

About The Position

Collect and account for fees at various locations, interact with visitors, and share information. Serve as a front-line representative who answers questions and offers guidance to guests. The typical season is March through October, though dates may vary during those months based on weather conditions, project needs, or funding. Anticipated entry on duty is March through July 2027.

The position serves as a uniformed National Park Service representative, explaining recreational opportunities and services. Depending on grade level, duties range from processing transactions and maintaining supplies to assisting with audits, preparing remittance reports and bank deposits, reconciling funds, reviewing fee systems, training others, and resolving difficult or sensitive fee-revenue problems. The position may be filled under a temporary seasonal appointment not to exceed 1,560 hours, depending on the park and program. Employment may end at any time due to funding, project needs, performance, or other considerations.

Requirements

• U.S. citizenship is required.
• Appointment is subject to a background investigation and favorable adjudication.
• Males must meet Selective Service registration requirements.
• Must participate in the Direct Deposit Electronic Funds Transfer Program.
• Must be able to handle, collect, and account for money.
• Must wear a uniform if required and comply with National Park Service uniform standards.
• May be required to complete training and operate a four-wheel-drive vehicle.
• A valid driver's license is required if operating a government or private motor vehicle is part of official duties; must be at least 18 to operate government vehicles.
• Must be at least 18 years old, or meet the stated qualifying conditions for employment at age 16 or 17.
• GS-03 qualification: six months of qualifying clerical, office, or other experience; one year of education above high school; or an equivalent combination.
• GS-04 qualification: one year of qualifying clerical, office, or other experience; two years of education above high school leading to a bachelor's degree; or an equivalent combination.
• GS-05 qualification: one year of specialized experience equivalent to GS-04, four years of education above high school, or an equivalent combination. Specialized experience may include handling and accounting for funds, processing transactions, maintaining records or accountable stock, preparing deposits, or reconciling assigned funds.
• GS-06 qualification: one year of specialized experience equivalent to GS-05; qualifying graduate study; or an equivalent combination. Specialized experience may include reconciling funds or records prepared by others, preparing or verifying deposits and remittance reports, investigating discrepancies, or assisting with audits.
• GS-07 qualification: one year of specialized experience equivalent to GS-06; qualifying graduate study; or an equivalent combination. Specialized experience may include resolving difficult or non-routine accounting or fee-system problems, testing systems, and providing technical guidance or instruction.
• A two-page maximum resume must describe duties and responsibilities, employment dates, and hours worked. Only the resume submitted in the designated Resume section is used for qualification and rating.
• For education-based qualification, submit a legible transcript showing the required identifying and academic information. Official transcripts are required before starting if selected based on education.
• Foreign education used to qualify must be evaluated as equivalent to U.S. accredited education or receive full credit at an accredited U.S. college or university.
• Quality ranking factor: ability to handle, collect, and account for money.

Responsibilities

• Answer visitor questions and explain recreational opportunities, interpretive services, concession-operated facilities and services, campground availability, and hiking trails.
• Handle, collect, and account for government funds in accordance with National Park Service and U.S. Treasury regulations.
• Operate cash registers, computers, or point-of-sale systems; conduct transactions; perform opening and closing functions; and issue receipts, tour tickets, permits, and similar items.
• Inventory and restock fee-program supplies and assist with orders and requisition requests for equipment and supplies.
• Assist with audits of fee-collection program components and systems, complete audit paperwork, document findings, and communicate results to a supervisor.
• Prepare remittance reports and bank deposits for funds collected or donated by others.
• Review shift reports and count collected funds; investigate and resolve routine or recurring discrepancies and track overages, shortages, and errors.
• Review and verify the functionality of new or modified fee-related systems.
• Train and educate employees, partners, volunteers, interns, and cooperating association representatives on fee processes, systems, software, and tools.
• Resolve difficult or sensitive problems involving the collection, remittance, and deposit of fee revenue and donations.

Benefits

• Uniform allowance provided.
• Federal employee benefits package; eligibility and specific benefits depend on appointment type and whether the position is full-time, part-time, or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed