Recreation Fee Clerk & Technician (Seasonal)

National Park Service•Marble Falls, AR

About The Position

Recreation Fee Clerks and Technicians collect and account for fees at various locations, interact with visitors, and share information. They serve as front-line representatives, answering questions and guiding guests. The anticipated entry-on-duty period is March through May 2027. The announcement is open to the first 600 applicants or until October 26, 2026, whichever occurs first; applications submitted by 11:59 p.m. EST on the closing date will be considered. The position includes standard fee-clerk duties and additional responsibilities that vary by grade. At GS-04, employees operate cash registers, computers, or point-of-sale systems; conduct transactions; perform opening and closing functions; issue receipts, tickets, and permits; and inventory or restock supplies. At GS-05, employees assist with fee-program audits, document findings, prepare remittance reports and bank deposits, review shift reports and funds, and address recurring discrepancies. At GS-06, employees review the functionality of fee systems and train employees and partners on fee processes and systems. At GS-07, employees serve as technical authorities for difficult or sensitive fee-revenue and donation collection, remittance, and deposit problems. This is a seasonal federal position with the National Park Service. Appointment may be temporary seasonal, not to exceed 1,560 hours depending on the park and program, and employment may end due to funding, project needs, performance, or other considerations. Government housing may be available but is not guaranteed; occupancy of government quarters may be required. A uniform may be required, with a uniform allowance provided. The role may require on-call, evening, weekend, holiday, overtime, or shift work, as well as training and operation of a four-wheel-drive vehicle. A valid driver's license is required if operating a government or private motor vehicle is part of official duties.

Requirements

U.S. citizenship is required.
Appointment is subject to a background investigation and favorable adjudication.
Males must meet the Selective Service Registration Act requirement.
Participation in the Direct Deposit Electronic Funds Transfer Program is required.
Must be able to handle, collect, and account for money.
Must meet the minimum age and education or school-status conditions stated in the announcement: at least 18 years old, or at least 16 and meeting one of the specified education, vocational training, school-authority, or student-employment conditions.
A valid driver's license is required if operation of a government or private motor vehicle is part of official duties; must be at least 18 to operate government vehicles.
May be required to wear a uniform and comply with National Park Service uniform standards.
May be required to work on-call, evenings, weekends, holidays, overtime, or shift work.
May be required to complete training and operate a four-wheel-drive vehicle.
May be required to complete training and obtain and maintain a government credit card with travel and purchase authority.
GS-03: Six months of qualifying progressively responsible clerical, office, or other work; or one year of post-high-school education; or an equivalent combination.
GS-04: One year of qualifying progressively responsible clerical, office, or other work; or two years of post-high-school education leading to a bachelor's degree; or an equivalent combination.
GS-05: One year of specialized experience equivalent to GS-04, four years of post-high-school education, or an equivalent combination. Specialized experience includes direct responsibility for assigned financial transactions, funds, records, or accountable stock; general customer service or incidental cash-register use alone is insufficient.
GS-06: One year of specialized experience equivalent to GS-05; qualifying graduate study of at least 9 semester hours in a directly applicable field such as accounting, business, or finance; or an equivalent combination. Experience must extend beyond processing and reconciling one's own transactions and include reviewing or reconciling others' funds, transactions, or records and resolving routine discrepancies.
GS-07: One year of specialized experience equivalent to GS-06; one full year of graduate-level study (18 semester hours or equivalent) in a directly applicable field such as accounting, business, or finance; or an equivalent combination. Experience must include responsibility beyond routine reconciliation, remittance, and deposit work, such as resolving difficult or non-routine problems and providing technical assistance or guidance.
Qualifying experience may include volunteer experience. Education used to qualify must be documented with transcripts; foreign education must be evaluated for U.S. equivalency.

Responsibilities

Serve as a front-line, uniformed National Park Service representative and answer visitor questions.
Explain recreational opportunities and services, including interpretive services, concession-operated facilities, campground availability, and hiking trails.
Handle, collect, and account for government funds in accordance with National Park Service and U.S. Treasury regulations.
At GS-04, operate cash registers, computers, or point-of-sale systems; conduct transactions; perform opening and closing functions; and issue receipts, tour tickets, and permits.
At GS-04, inventory and restock fee-program supplies and assist with orders and requisitions for equipment and supplies.
At GS-05, assist higher-level staff with audits of fee collection systems and components, complete audit paperwork, document findings, and communicate results to a supervisor.
At GS-05, prepare remittance reports and bank deposits for funds collected or donated by others.
At GS-05, review shift reports and count collected funds; investigate and resolve routine or recurring discrepancies; and track overages, shortages, and errors.
At GS-06, review and verify the functionality of new fee systems or modifications to existing systems.
At GS-06, provide formal and informal training on fee processes, systems, software, and tools to employees, partners, volunteers, interns, and cooperating association representatives.
At GS-07, resolve difficult or sensitive problems involving collection, remittance, and deposit of fee revenue and donations as a technical authority.