Recreation Experience Expert-FT

Marriott • San Juan, PR

1d

About The Position

Serve as a key resource for recreation activities at the property. Provide guests with information about recreation facilities, which may include pools, beach, entertainment zone or game room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in activities, and promote a fun, relaxing atmosphere and facility safety rules. Observe recreational activity and respond to emergencies according to local operating procedures. Provide cashier services for point-of-sale transactions, process payments for rentals, activities, facility rentals, and retail sales, and assist with private functions and group events. Identify situations in which guests may not be able to participate safely, inform a supervisor or manager, and assist injured guests until emergency medical services arrive. Clean and maintain recreation facilities, equipment, and supplies.

Report accidents, injuries, and unsafe conditions; complete required safety training and certifications; and follow company policies and procedures. Maintain a clean, professional appearance and protect confidential information and company assets. Welcome and assist guests according to company standards, communicate professionally, develop positive working relationships, support team goals, and meet quality assurance standards. The role involves using computers and point-of-sale systems, reading and visually verifying information, inspecting equipment, and performing physical tasks including standing, sitting, or walking for extended periods; handling objects weighing up to 25 pounds independently and heavier objects with assistance; and moving through confined, elevated, uneven, or slippery spaces and on stairs or ramps. Other reasonable duties may be assigned.

Requirements

• CPR certification.
• First Aid certification.
• Recreation equipment certification or qualification.
• Any certification or training required by local and state agencies.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Provide guests with information about recreation facilities and activities.
• Encourage, recruit, register, and schedule guests to participate in recreation activities.
• Promote a fun and relaxing atmosphere and communicate facility rules intended to protect guest safety.
• Observe recreational activities and respond to emergencies according to local operating procedures.
• Provide cashier services and process payments for equipment rentals, activities, facility rentals, and retail sales.
• Assist with private functions, group activities, and events in recreation facilities.
• Identify situations in which guests may not be able to participate safely and inform a supervisor or manager.
• Assist injured guests until emergency medical services arrive.
• Clean and maintain recreation facilities, equipment, and supplies.
• Report accidents, injuries, and unsafe working conditions, and complete safety training and certifications.
• Follow company policies and procedures; maintain a professional appearance; protect confidential information and company assets.
• Welcome and assist guests according to company standards, communicate professionally, and support team goals.
• Use computers and point-of-sale systems, verify information, and visually inspect tools and equipment.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED