Recreation Experience Expert/ Life Guard

Marriott•Portland, OR

12d

About The Position

Serve as a key resource for recreation activities on the property, providing guests with information about facilities such as pools, the beach, entertainment and game rooms, fitness centers, and child activity centers. Encourage, recruit, register, and schedule guests for activities, while promoting a fun, relaxing atmosphere and enforcing facility rules for guest safety. Monitor recreation areas and respond to emergencies according to local procedures, provide assistance to injured guests until emergency medical services arrive, and recognize when guests may be unable to participate safely. The role may also include cashiering, processing payments, and assisting with private functions and group activities. Clean and maintain recreation facilities, equipment, and supplies. Follow company policies, procedures, safety training, and certification requirements. Maintain a clean and professional appearance, protect confidential information and company assets, and provide welcoming, attentive guest service. Communicate professionally, answer telephones appropriately, and build positive working relationships while supporting team goals. Meet quality assurance standards and report accidents, injuries, and unsafe work conditions to a manager. Use computers and point-of-sale systems to enter and locate work-related information, and visually inspect equipment and verify information in various formats. The job involves extended periods of standing, sitting, or walking; handling objects up to 25 pounds independently and heavier objects with assistance; and moving through confined, elevated, uneven, sloping, or slippery spaces and on stairs or ramps. It also requires reaching, bending, twisting, pulling, stooping, and fine motor coordination. Perform other reasonable duties as requested.

Requirements

CPR certification.
First Aid certification.
Recreation equipment certification or training.
Any certification or training required by local and state agencies.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Provide guests with information about recreation facilities and activities.
Encourage, recruit, register, and schedule guests to participate in recreation activities.
Promote a fun and relaxing atmosphere and enforce facility rules and regulations for guest safety.
Observe activity in recreation facilities and respond to emergencies according to local operating procedures.
Identify situations in which guests may not be able to participate safely and inform a supervisor or manager.
Provide assistance to injured guests until emergency medical services arrive.
Provide cashier services and process payments for rentals, recreation activities, facility rentals, or retail sales.
Assist with private functions, group activities, and events held in recreation facilities.
Clean and maintain recreation facilities, equipment, and supplies.
Report accidents, injuries, and unsafe work conditions to a manager.
Complete required safety training and certifications and comply with company policies and quality standards.
Provide professional guest service, communicate clearly, answer telephones appropriately, and support team goals.
Protect confidential information and company assets and maintain a clean, professional appearance.
Use computers and point-of-sale systems and visually inspect equipment and verify information.
Perform other reasonable job duties as requested.