Spa Experience Expert

Marriott • Fernandina Beach, FL

9d

About The Position

Spa Specialists support a range of spa functions and help create memorable, distinctive guest experiences. They promote spa services and retail, schedule reservations and confirm appointments, answer questions about services, check in guests, and process payments, making these transactions feel like part of the guest experience. The role also requires creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining a professional uniform, appearance, and communication. Associates perform other reasonable job duties as requested.

Requirements

• High school diploma or G.E.D. equivalent is listed as a preferred qualification.
• No related work experience is required.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for extended periods and move over sloping, uneven, or slippery surfaces.
• Ability to use reservation software and read and visually verify information.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance and 25 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Promote spa services and retail.
• Schedule reservations and confirm appointments.
• Answer questions about spa services.
• Check in guests.
• Process payments.
• Create a safe workplace and follow company policies and procedures.
• Uphold quality standards and maintain a professional uniform, appearance, and communication.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED