Recreation Attendant- Ski Valet
About The Position
The Recreation Attendant – Ski Valet is responsible for delivering exceptional service to guests through ski valet, equipment rental, and boot fitting services while creating memorable experiences reflective of Montage's commitment to ultra-luxury hospitality. This position serves as a key point of contact for guests throughout their ski experience, ensuring a seamless journey from equipment fitting and rental to daily mountain access and equipment storage. The ideal candidate is service-oriented, detail-focused, knowledgeable about ski equipment, and thrives in a fast-paced outdoor environment while maintaining the highest standards of professionalism and guest care.
Requirements
- Ability to lift, push, pull, and carry up to 50 pounds unassisted on a regular basis.
- Ability to stand and walk for extended periods, including shifts of 8 hours or more.
- Ability to frequently bend, kneel, reach, and handle ski and snowboard equipment.
- Must be comfortable working outdoors for extended periods in varying weather conditions, including snow, ice, wind, cold temperatures, and other inclement mountain weather.
- Must be available to work weekends, holidays, and peak seasonal periods.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, guest-focused environment.
- Strong attention to detail and organizational skills.
Nice To Haves
- Previous experience in ski rental operations, ski valet services, boot fitting, outdoor recreation, or related guest service roles preferred.
- Previous experience in a luxury hotel, resort, or ultra-luxury hospitality environment preferred.
- Experience fitting ski or snowboard boots and knowledge of winter sports equipment preferred.
- Strong commitment to delivering exceptional guest service and creating memorable guest experiences.
Responsibilities
- Greet guests warmly and professionally, creating a welcoming and personalized luxury resort experience.
- Provide professional ski and snowboard boot fitting services to ensure comfort, performance, and safety.
- Assist guests with selecting appropriate rental equipment based on ability level, terrain preferences, and current mountain conditions.
- Conduct equipment sizing, fitting, adjustments, and inspections of skis, snowboards, boots, poles, and related gear.
- Handle the storage, retrieval, transportation, and organization of skis, snowboards, boots, and other equipment with care and attention to detail.
- Assist guests with carrying equipment to and from transportation, guest rooms, and designated resort locations.
- Maintain accurate rental records and process rental transactions using point-of-sale and rental management systems.
- Ensure rental equipment is maintained, organized, and presented according to departmental standards.
- Provide knowledgeable information regarding mountain conditions, trail recommendations, resort amenities, and recreational offerings.
- Anticipate guest needs and proactively provide assistance to enhance the overall guest experience.
Benefits
- Reasonable accommodations as needed to our applicants.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
