In-house Ski Technician / Ski Valet Attendant – Aspen Ski Resort
About The Position
Valet technicians are the face of Ski Butlers at its on-site hotel service center locations. The role provides a seamless experience for hotel guests using skier services, welcoming guests, storing their equipment for daily use, working with hotel team members, and creating a personal hospitality experience from arrival through departure. The position also supports guests with equipment fitting and adjustments, resort information, and other needs, while helping prepare the next shift and enhance the overall skier experience. The role includes basic ski and snowboard tuning, waxing, and equipment maintenance, as well as answering customer questions, snow removal, and restocking amenities. Work takes place in a fast-paced environment. Seasonal full-time and part-time roles are available, with morning and evening shifts and expected weekend and holiday work. No previous experience is required.
Requirements
- No previous experience is required.
- Expect to work weekends and holidays.
- Ability to work confidently in a fast-paced environment.
Responsibilities
- Uphold brand standards through exceptional customer service and meet customer requirements for punctuality, clear communication, and selecting appropriate equipment.
- Place and retrieve guests’ skis and other stored equipment promptly and accurately.
- Assist guests with fitting and adjusting Ski Butlers equipment as needed.
- Provide guests with information about resort operations, meeting areas, hotel amenities, transportation, and local mountain knowledge.
- Set up the next shift and future team members for success.
- Enhance the overall skier experience and anticipate guest needs.
- Perform basic ski and snowboard tuning, waxing, and general equipment maintenance.
- Make and answer customer phone calls and respond to face-to-face questions with a positive, welcoming tone.
- Remove snow and restock amenities.
- Work confidently in a fast-paced environment.
Benefits
- Free Alterra Mountain Company employee pass, with resort access subject to blackout dates.
- Ability to upgrade to a Full or Base Ikon Pass at a heavily discounted rate.
- Full Aspen Premier Pass for full-time employees working 32 hours, with access to all four mountains and no blackout dates.
- Ikon Base Pass benefits, including unlimited access to Eldora and Copper and five days at select resorts.
- Discounted access to more than 500 industry brands.
- Discounts on Rossignol, Dynastar, and Lange equipment.
- 401(k) benefit and matching for staff members over 18.
- Apex-MEC minimum essential coverage plan available to seasonal employees, including preventive and urgent care, telehealth, limited hospitalization, prescription drug benefits, and multilingual behavioral health.
- Employee assistance programs and emotional wellbeing and work-life balance resources.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
