Recovery Support Specialist

Recovery Centers of America•Danvers, MA

About The Position

The Recovery Support Specialist (RSS) is an integral member of the patient care team at Recovery Centers of America, providing direct support to individuals receiving treatment for substance use disorders. The role helps maintain a safe, structured, and supportive environment where patients can focus on recovery. The RSS monitors patients, participates in direct care, supports patients’ daily schedules, collaborates with clinical staff on new-patient orientation, and helps patients engage with RCA’s clinical curriculum and 12-step recovery principles. The position is scheduled from 11:00 p.m. to 7:30 a.m., with every other weekend required. Pay is $18 per hour, with an additional $2 per hour overnight differential. The role also requires following organizational cybersecurity policies, promptly reporting suspected security incidents, and protecting confidential patient health information by accessing only the minimum necessary data.

Requirements

  • High school diploma or equivalent.
  • Strong organizational skills and ability to prioritize tasks in a fast-paced environment.
  • Commitment to maintaining confidentiality and professionalism in all patient interactions.

Nice To Haves

  • One year of experience in addiction services or behavioral health; preferred but not required.
  • Familiarity with behavior modification techniques and 12-step recovery principles.

Responsibilities

  • Monitor patient activities, conduct safety checks throughout the shift, document rounds and end-of-shift reports, and record patient behavior.
  • Participate in direct patient care by ensuring patient safety and interacting therapeutically with patients.
  • Assist patients with activities in their daily schedule.
  • Partner with clinical staff to conduct welcoming new-patient orientations.
  • Aid and instruct patients in facilitating and presenting the RCA Clinical Curriculum, documenting related notes in the medical records system.
  • Apply an understanding of 12-step programs and their relationship to the recovery process.
  • Follow organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements.
  • Immediately report suspected security incidents, unauthorized access, or data breaches according to company policy and regulatory requirements.
  • Maintain strict confidentiality of protected health information and access only the minimum necessary data required for job functions.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) plans.
  • Professional development opportunities through ongoing training and advancement programs.
  • Competitive compensation with shift differentials.
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