Recovery Support Specialist

Victory Programs Inc•Boston, MA
•Onsite

About The Position

The Recovery Support Specialist supports the program by ensuring quality direct care services are provided to clients. The position reports to the Program Director for regular supervision and assignments. The role is based at New Joelyn’s Home near Franklin Park, a residential treatment program serving 24 individuals with substance use disorder. The three-to-nine-month program supports residents with co-occurring conditions, including mental health and chronic health conditions. New Joelyn’s specializes in serving the LGBTQ+ community and women who are allies.

Requirements

  • High school diploma or equivalent.
  • Ability to work independently and cooperatively as part of a professional team.
  • Ability to engage with clients in an instructive, directive, and compassionate manner.
  • Ability to work effectively with people across diverse racial and ethnic backgrounds, sexual orientations, gender identities, sexes and drug cultures, age groups, religions, countries of origin, disabilities, and economic statuses.
  • CPR certification, which may be obtained upon hire.
  • Completed TB screening, which may be obtained upon hire.
  • Three work-related professional references, at least two of which must be from a manager or supervisor.

Nice To Haves

  • Experience in addiction or mental health.
  • Knowledge of the addiction recovery process, or willingness to acquire it within the first six months of employment.
  • Strong organizational and record-keeping skills.

Responsibilities

  • Follow Victory Programs, Inc.’s Standards of Excellence and Philosophy of Care, including professional ethics, boundaries, and client confidentiality.
  • Provide quality, empathetic customer service to program clients.
  • Follow policies and procedures when assisting and monitoring clients’ self-administration of medication.
  • Document medications, including counting controlled medication, recording incoming medication and medication removal, and signing off when clients take medication.
  • Provide milieu coverage by maintaining and assessing the therapeutic milieu, empowering clients to follow program guidelines, conducting rounds, answering phones and the front door, and performing other assigned duties.
  • Follow policies and procedures for maintaining a safe and appropriate residential environment, including keeping the facility safe, clean, and in good repair; keeping fire escape routes clear; and reporting facility concerns.
  • Enter client and program data in Electronic Health Records.
  • Facilitate or co-facilitate client groups and complete required group facilitation documentation.
  • Provide referrals as needed.
  • Participate in and support agency program events, State House rallies, fundraising and advocacy events, walks, and other functions.
  • Perform other duties or tasks requested by the supervisor or designee.

Benefits

  • Employer contributes 75% of health insurance premiums and 25% of dental insurance premiums.
  • Employer-paid disability and life insurance.
  • Paid time off, including vacation, sick, personal time, and holidays. Upon hire, staff are entitled to up to four personal days, 160 sick hours, 10 holidays, and 3.5 weeks of vacation; amounts are adjusted for part-time or full-time status, and vacation allocation increases with length of employment.
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