Recovery Support Specialist

Recovery Centers of America • Danvers, MA

2d

About The Position

As a Recovery Support Specialist (RSS) at Recovery Centers of America, you will be an integral part of the patient care team, providing direct support to individuals in treatment for substance use disorders. The role helps maintain a safe, structured, and supportive environment where patients can focus on recovery. The position pays $18 per hour and is scheduled for 32 hours per week, with a variable schedule and required availability every other weekend.

The RSS monitors patient activities and safety, documents observations and shift information, supports patients’ daily schedules, and interacts therapeutically with patients. The specialist also works with clinical staff on new-patient orientation and the facilitation and presentation of RCA’s Clinical Curriculum, documenting related information in the medical records system. The role requires understanding how 12-Step Programs apply to recovery, maintaining patient confidentiality and professionalism, and following organizational cybersecurity and privacy requirements.

Recovery Centers of America provides evidence-based inpatient, outpatient, and medication-assisted treatment at more than 11 facilities. The organization describes a goal announced in 2013 to save one million lives from addiction. A former patient may not be hired at the location where they received treatment until at least one year after completing treatment there; within that year, they may be considered for employment at other RCA locations. RCA states that it is an equal opportunity employer and service provider.

Requirements

• High school diploma or equivalent.
• Strong organizational skills and ability to prioritize tasks in a fast-paced environment.
• Familiarity with behavior modification techniques and 12-Step recovery principles.
• Commitment to maintaining confidentiality and professionalism in all patient interactions.
• Availability to work every other weekend.

Nice To Haves

• One year of experience in addiction services or behavioral health; preferred but not required.

Responsibilities

• Monitor patient activities and conduct safety checks throughout the shift.
• Complete documentation, including rounds sheets and end-of-shift reports, and record patient behavior.
• Participate in direct patient care by ensuring patient safety and interacting therapeutically with patients.
• Assist with patients’ daily schedules and activities.
• Partner with clinical staff to conduct welcoming new-patient orientation.
• Aid and instruct patients in the facilitation and presentation of the RCA Clinical Curriculum, documenting corresponding notes in the medical records system.
• Understand the principles of 12-Step Programs and their application to the recovery process.
• Follow organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements.
• Immediately report suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements.
• Maintain strict confidentiality of protected health information and access only the minimum necessary data required for job functions.

Benefits

• Competitive compensation with shift differentials.
• Medical, dental, and vision benefits.
• 401(k) plan.
• Professional development opportunities through ongoing training and advancement programs.
• Supportive and inclusive workplace culture.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED