Recovery Support Specialist

Recovery Centers of America•Waldorf, MD

About The Position

The Recovery Support Specialist assists patients with substance abuse and mental health disorders under the direction of clinical, nursing, and medical staff. The role supports individual client care by helping patients follow daily schedules, leading educational and recreational activities, accompanying patients to examinations and treatments, and contributing to patient safety and recovery. The position also supports admissions, visitation, orientation, discharge preparation, and delivery of the RCA Clinical Curriculum. The role operates in a professional office environment and routinely uses standard office equipment, including computers, phones, photocopiers, and filing cabinets. The noise level is usually moderate. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. Duties and responsibilities may change at any time with or without notice.

Requirements

  • High school diploma or equivalent.
  • Excellent organizational skills, including the ability to prioritize workload and meet deadlines.
  • Ability to work in a fast-paced environment.
  • Proficiency with the technology hardware, systems, and tools required to perform the duties; training will be provided as needed.
  • Familiarity with behavior modification and 12-step modality.

Nice To Haves

  • One year of experience working in substance use disorder treatment.
  • An Associate Degree or higher in Health and Human Services Counseling, as well as ADT-Trainee Status, CSC-AD, or CAC-AD in the state of Maryland.

Responsibilities

  • Monitor patient activities, provide security checks throughout the shift, document rounds and end-of-shift reports, and record patient behavior.
  • Participate in direct patient care, including ensuring patient safety and interacting therapeutically.
  • Assist patients with their daily schedules.
  • Assist with de-escalation.
  • Process patient belongings for new admissions and after visitations, including searching, debugging, and delivery.
  • Assist patients with packing belongings in preparation for discharge.
  • Monitor the Business Center for patient compliance with rules and schedules.
  • Monitor patient activities at the Wellness Center.
  • Partner with the Clinical Coordinator to conduct welcoming New Patient Orientations.
  • Assist with all aspects of the visitation program, including greeting, sign-in, orientation, searches, and belongings processing.
  • Understand 12-Step Program principles and their application to the recovery process.
  • Aid and instruct clients in facilitating and presenting the RCA Clinical Curriculum, with corresponding notes in the medical records system.
  • When cleared to drive on-property, transport patients to and from appointments, the Wellness Center, and gatehouses as needed; deliver and retrieve patient belongings to and from the Car Barn.
  • Use the technology hardware, company systems, and tools required to perform the duties.
  • Maintain appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources, and other contacts.
  • Communicate supportively and constructively with co-workers, patients, residents, visitors, families, and referral sources.
  • Perform other job-related duties as assigned.
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