Recovery Support Specialist
About The Position
The Recovery Support Specialist facilitates a safe and secure therapeutic milieu in which patients’ emotional and physical needs are respected and addressed. The role ensures patients receive high-quality care in accordance with agency policies and procedures. The specialist supports patients with daily living skills, appointments and transportation, medication oversight, and parenting support; records patient behaviors and treatment activities; and helps maintain safe, clean, and organized client and office spaces. The role also includes participating in staff communications, providing basic office support, supervising urinalysis sample collection and documentation, and occasionally responding to sanitation concerns such as lice or bed bugs using established safety protocols. This is a safety-sensitive position. In compliance with Washington State ESSB 5123, the employer conducts controlled substance testing, including marijuana. The position requires a driver’s license and insurance. A high school diploma or GED is required; an associate of arts or science degree, or an equivalent combination of education and work experience, is preferred. In-person customer service or healthcare experience is required. The work involves prolonged standing, walking, and bending, as well as physical activities including hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions. It may require exerting up to 40 pounds of force to lift, carry, pull, or move objects.
Requirements
- High school diploma or GED.
- In-person customer service or healthcare experience.
- Valid driver’s license and insurance.
- Ability to understand, remember, and apply oral and written instructions.
- Ability to plan, organize, and carry out assignments from management with minimal direction.
- Ability to analyze situations and make decisions that moderately affect the immediate work unit.
- Ability to prioritize duties, organize work effectively, and meet critical deadlines.
- Ability to follow basic instructions and guidelines, complete routine forms, and communicate orally.
- Ability to perform the physical activities and exertion described in the working conditions.
- Compliance with controlled substance testing, including marijuana, for this safety-sensitive position.
Nice To Haves
- Associate of Arts or Science degree, or an equivalent combination of education and work experience.
Responsibilities
- Provide patients with assistance in daily living skills, appointment management, transportation, medication oversight, and parenting support.
- Record patient behaviors to support treatment planning.
- Inspect client rooms, the building, bedrooms, and grounds as needed throughout the day.
- Attend and participate in staff meetings, stand-up sessions, and shift-change pass-downs.
- Answer phone calls, take messages, type documents, and scan files.
- Keep workspaces clean, organized, and stocked.
- Document treatment activities in patients’ records using the Electronic Health Record (EHR).
- Supervise urinalysis drug-testing sample collection and accurately complete required documentation.
- Provide patients with information about program guidelines, the purpose of those guidelines, and how to obtain items needed during treatment.
- Occasionally manage lice, bed bugs, or other sanitation-related concerns according to established health and safety protocols.
- Perform other duties as assigned.
Benefits
- Medical, dental, vision, life, and supplemental insurance.
- Health savings, flexible spending, and dependent care accounts.
- 401(k) with employer matching.
- Generous paid time off and holiday pay.
- Paid time off begins accruing on day one.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
