Recovery Support Specialist

Recovery Centers of America•Danvers, MA

About The Position

The Recovery Support Specialist (RSS) is an integral member of the patient care team at Recovery Centers of America, providing direct support to individuals receiving treatment for substance use disorders. The role helps maintain a safe, structured, and supportive environment so patients can focus on recovery. The RSS monitors patients, participates in direct care, supports daily schedules, and works with clinical staff on orientation and clinical curriculum activities. The position is per diem and pays $18.00 per hour.

Requirements

  • High school diploma or equivalent.
  • Strong organizational skills and ability to prioritize tasks in a fast-paced environment.
  • Familiarity with behavior modification techniques and 12-step recovery principles.
  • Commitment to maintaining confidentiality and professionalism in all patient interactions.

Nice To Haves

  • One year of experience in addiction services or behavioral health.

Responsibilities

  • Monitor patient activities, conduct safety checks throughout the shift, document rounds and end-of-shift reports, and record patient behavior.
  • Participate in direct patient care by ensuring patient safety and interacting therapeutically.
  • Assist patients with activities in their daily schedule.
  • Partner with clinical staff to conduct welcoming new-patient orientations.
  • Aid and instruct patients in facilitating and presenting the RCA Clinical Curriculum, and document corresponding notes in the medical records system.
  • Understand how 12-step program principles apply to the recovery process.
  • Follow organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements.
  • Immediately report suspected security incidents, unauthorized access, or data breaches according to company policy and regulatory requirements.
  • Maintain strict confidentiality of protected health information and access only the minimum necessary data to perform job functions.

Benefits

  • Competitive compensation with shift differentials.
  • Medical, dental, and vision benefits.
  • 401(k) plan.
  • Professional development opportunities through ongoing training and advancement programs.
  • Supportive and inclusive workplace culture.
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