Recovery Support Specialist

Recovery Centers of America•Danvers, MA

About The Position

As a Recovery Support Specialist (RSS) at Recovery Centers of America (RCA), you will be an integral part of the patient care team, providing direct support to individuals in treatment for substance use disorders. The role helps ensure a safe, structured, and supportive environment where patients can focus on recovery. The position pays $18 per hour, is 32 hours per week, has a variable schedule, and requires availability every other weekend. The RSS monitors patient activities and safety, participates in direct patient care, supports patients’ daily schedules, and works with clinical staff on new patient orientation and RCA Clinical Curriculum activities. The position requires understanding 12-Step Programs and maintaining patient confidentiality and professionalism. State-specific responsibilities include following organizational cybersecurity policies, reporting suspected security incidents, and limiting access to protected health information to the minimum necessary for job functions.

Requirements

  • High school diploma or equivalent.
  • Strong organizational skills and ability to prioritize tasks in a fast-paced environment.
  • Familiarity with behavior modification techniques and 12-step recovery principles.
  • Commitment to maintaining confidentiality and professionalism in all patient interactions.
  • Availability every other weekend.

Nice To Haves

  • One year of experience in addiction services or behavioral health is preferred but not required.

Responsibilities

  • Monitor patient activities and conduct safety checks throughout the shift.
  • Complete documentation, including rounds sheets and end-of-shift reports, and record patient behavior.
  • Participate in direct patient care by ensuring patient safety and interacting therapeutically.
  • Assist patients with their daily schedule and activities.
  • Partner with clinical staff to conduct welcoming new patient orientations.
  • Aid and instruct patients in facilitating and presenting the RCA Clinical Curriculum, documenting related notes in the medical records system.
  • Understand the principles of 12-Step Programs and how they apply to the recovery process.
  • Follow organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements.
  • Immediately report suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements.
  • Maintain strict confidentiality of protected health information and access only the minimum necessary data to perform job functions.

Benefits

  • Competitive compensation with shift differentials.
  • Comprehensive benefits packages, including medical, dental, vision, and 401(k) plans.
  • Professional development opportunities through ongoing training and advancement programs.
  • Supportive and inclusive workplace culture.
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