Recovery Support Specialist

Recovery Centers of America • Danvers, MA

1d

About The Position

The Recovery Support Specialist (RSS) is an integral member of the patient care team at Recovery Centers of America, providing direct support to individuals receiving treatment for substance use disorders. The role helps maintain a safe, structured, and supportive environment so patients can focus on recovery. The position is per diem and pays $18.00 per hour. State-specific responsibilities include following organizational cybersecurity policies, promptly reporting suspected security incidents, and protecting confidential patient health information.

Requirements

• High school diploma or equivalent.
• Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
• Familiarity with behavior modification techniques and 12-step recovery principles.
• Commitment to maintaining confidentiality and professionalism in all patient interactions.
• Follow cybersecurity policies and requirements, report suspected security incidents, and comply with minimum-necessary access to patient data.

Nice To Haves

• One year of experience in addiction services or behavioral health; preferred but not required.

Responsibilities

• Monitor patient activities and conduct safety checks throughout the shift.
• Complete documentation, including rounds sheets and end-of-shift reports, and record patient behavior.
• Participate in direct patient care by ensuring patient safety and interacting therapeutically with patients.
• Assist with activities in patients’ daily schedules.
• Partner with clinical staff to conduct welcoming new-patient orientations.
• Aid and instruct patients in facilitating and presenting the RCA Clinical Curriculum, documenting corresponding notes in the medical records system.
• Understand how the principles of 12-Step Programs apply to the recovery process.
• Follow organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements.
• Immediately report suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements.
• Maintain strict confidentiality of protected health information and access only the minimum necessary data required to perform job functions.

Benefits

• Competitive compensation with shift differentials.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) plan.
• Professional development opportunities through ongoing training and advancement programs.
• Supportive and inclusive workplace culture.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED