Recovery Support Specialist

Recovery Centers of America • Danvers, MA

2d

About The Position

The Recovery Support Specialist (RSS) is an integral member of the patient care team at Recovery Centers of America, providing direct support to individuals receiving treatment for substance use disorders. The role helps maintain a safe, structured, and supportive environment so patients can focus on recovery. The schedule is 11:00 p.m. to 7:30 a.m., with every other weekend required. Pay is $18 per hour, with a $2-per-hour overnight differential.

The RSS monitors patients, completes safety checks and shift documentation, and supports patients’ daily schedules through therapeutic interactions and direct care. The specialist works with clinical staff on new-patient orientation and helps patients engage with the RCA Clinical Curriculum and 12-step recovery principles.

The position requires protecting patient confidentiality and following organizational cybersecurity policies. The RSS must report suspected security incidents, unauthorized access, or data breaches and access only the minimum necessary protected health information (PHI) needed to perform job duties.

A former patient may not be hired at the same location where they received treatment until at least one year after completing treatment there. Former patients may be considered for employment at other RCA locations within that period.

Requirements

• High school diploma or equivalent.
• Strong organizational skills and ability to prioritize tasks in a fast-paced environment.
• Familiarity with behavior modification techniques and 12-step recovery principles.
• Commitment to confidentiality and professionalism in patient interactions.

Nice To Haves

• One year of experience in addiction services or behavioral health; preferred but not required.

Responsibilities

• Monitor patient activities, conduct safety checks throughout the shift, and document rounds, end-of-shift reports, and patient behavior.
• Participate in direct patient care by supporting patient safety and interacting therapeutically.
• Assist patients with activities in their daily schedule.
• Partner with clinical staff to conduct new-patient orientation.
• Aid and instruct patients in facilitating and presenting the RCA Clinical Curriculum, recording corresponding notes in the medical records system.
• Understand and apply the principles of 12-step programs to the recovery process.
• Follow organizational cybersecurity policies, including acceptable-use, password-management, and multi-factor authentication requirements.
• Immediately report suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements.
• Maintain strict confidentiality of protected health information and access only the minimum necessary data to perform job functions.

Benefits

• Competitive compensation with shift differentials.
• Medical, dental, and vision benefits.
• 401(k) plans.
• Professional development opportunities through ongoing training and advancement programs.
• Supportive and inclusive workplace culture.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED