Recovery Support Specialist

Victory Programs Inc•Boston, MA
•Onsite

About The Position

The Recovery Support Specialist supports the program by ensuring quality direct care services for clients. The role is based at New Victories in Dorchester, a residential treatment program serving 39 men with substance use disorder. The three-to-nine-month program supports residents who may also have mental health or chronic health conditions. The Recovery Support Specialist reports to the Program Director for regular supervision and assignments. The position provides empathetic client service and supports medication self-administration and related documentation. It also involves maintaining the therapeutic milieu and a safe, clean residential environment; entering client and program data in Electronic Health Records; facilitating or co-facilitating client groups and documenting them; and providing referrals as needed. The specialist is expected to follow the agency’s Standards of Excellence and Philosophy of Care, including requirements for professional ethics, boundaries, and client confidentiality. This is a part-time, on-site position for 16 hours per week, scheduled Saturday and Sunday from 3:30 p.m. to 11:30 p.m. The rate is $22.28 per hour.

Requirements

  • High school diploma or equivalent.
  • Ability to work independently and cooperatively as part of a professional team.
  • Ability to engage with clients in an instructive, directive, and compassionate manner.
  • Ability to work effectively with individuals across diverse races and ethnicities, sexual orientations, gender identities, sexes and drug cultures, age groups, religions, countries of origin, disabilities, and economic statuses.
  • CPR certification; may be obtained upon hire.
  • Completed TB screening; may be obtained upon hire.
  • Three work-related professional references, at least two of which must be from a manager or supervisor.

Nice To Haves

  • Experience in addiction or mental health.
  • Knowledge of the addiction recovery process, or willingness to acquire it within the first six months of employment.
  • Strong organizational and record-keeping skills.

Responsibilities

  • Follow Victory Programs, Inc.’s Standards of Excellence and Philosophy of Care, including professional ethics, boundaries, and client confidentiality.
  • Provide quality, empathetic customer service to clients in the program.
  • Follow policies and procedures when assisting and monitoring clients’ self-administration of medication.
  • Document medications, including counting controlled medication, recording incoming and removed medication, and signing off when clients take medication.
  • Provide milieu coverage by maintaining and assessing the therapeutic milieu, empowering clients to follow program guidelines, conducting rounds, answering phones and the front door, and performing other assigned duties.
  • Follow policies and procedures for maintaining a safe and appropriate residential environment; ensure the facility is safe, clean, and in good repair, keep fire escape routes unobstructed, and report facility concerns.
  • Enter client and program data in Electronic Health Records.
  • Facilitate or co-facilitate client groups and complete required group facilitation documentation.
  • Provide referrals as needed.
  • Participate in and support agency program events, State House rallies, fundraising and advocacy events, walks, and other functions.
  • Perform other duties or tasks requested by the supervisor or their designee.

Benefits

  • Employer contribution of 75% of health insurance premiums.
  • Employer contribution of 25% of dental insurance premiums.
  • Employer-paid disability insurance.
  • Employer-paid life insurance.
  • Paid time off, including vacation, sick, and personal time, as well as holidays; allotments are adjusted based on full-time or part-time status and vacation accrual increases with length of employment.
  • Upon hire, employees are entitled to up to 4 personal days, 160 sick hours, 10 holidays, and 3 1/2 weeks of vacation, adjusted for employment status.
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