Recovery Assistant, Part-time

Beehive Federal Credit Union•Rexburg, ID

6d•Onsite

About The Position

Beehive Federal Credit Union is seeking a part-time Recovery Assistant at its Administration Building in Rexburg, Idaho. The position works mornings, Monday through Friday, with occasional Saturday hours as needed, for a total of 25 hours per week. Expected pay is $19.26 per hour, depending on experience (DOE). The Recovery Assistant contacts delinquent accounts by phone and mail, takes appropriate steps to bring accounts current, analyzes delinquent borrowers’ financial situations, and recommends repossession when other arrangements to bring a loan current have not succeeded. The role also maintains accurate collection activity files and reports and actively engages in needs-based selling. The position involves primarily sedentary work in an indoor, climate-controlled shared work area with minimal noise, with occasional outdoor work in all types of weather. It requires routine use of office equipment and a computer, occasional lifting of up to 10 pounds, and the ability to work extended hours when required or requested by management. Local and other travel may be required.

Requirements

Good communication skills and the ability to listen to and understand what is being presented.
Ability to maintain accurate and complete records of collection and recovery activity.
High school or equivalent education.
Six months of similar or related experience.
Ability to perform primarily sedentary work, sit more than six hours per day, and occasionally lift up to 10 pounds.
Ability to climb or descend stairs in an emergency.
Ability to operate routine office equipment, including a telephone, copier, facsimile machine, and calculator.
Ability to routinely work on a computer for an average of 6–8 hours per day when necessary.
Ability to work extended hours whenever required or requested by management.
Ability to travel locally as a driver and by commercial airlines, rental vehicles, and public transportation, and to lodge in public facilities.
Ability to maintain regular, reliable, and timely attendance.

Responsibilities

Contact delinquent accounts by phone and mail and take appropriate action to make accounts current.
Analyze delinquent borrowers’ financial situations and recommend repossession when other arrangements to bring the loan current are unsuccessful.
Maintain accurate files and reports on collection activity.
Actively engage in needs-based selling.